As other reviewers have noted, John is friendly and eager for his guests to have a great stay. However, I think it is also important to have truth in advertising. We booked the suite and found that it is in poor condition. There is significant water damage on one wall, leaving a big moldy patch. The bed is worn and lumpy. The settee is tattered and really not meant to be sat on. The bathtub is cracked and the luxury toiletries consisted of a recycled plastic bottle with a handwritten “bath salts” label. The tv lounge is now dominated by a second bed that is on a low frame that rocks back and forth. I appreciate that John gave us a partial refunded when we opted to leave, and we met another couple that were happy repeat customers when we checked in. So my take away is to book here for the company, not the luxury.