Warning: unless you want to stay in a construction zone, wait until the remodel is complete. Thehotels.com only noted one restaurant closed, but the entire hotel is under construction — no lobby, no restaurants, nothing open. The $25 “VIP” credit was useless since it only applied to room service. No water or coffee in the room. The front desk staff were rude, she would not even give me her name and covered her name tag, no manager was available, and they would not provide a business card. The room was clean but dated and rundown. With the lack of amenities and construction I would expect at least thoughtful service being a Loews Brand.