My family and I was going to NC for a family gathering. I received a phone call 2 days prior to let me know the elevator was out of order. I booked my hotel stay through third-party and decided to not cancel my hotel stay. Upon arriving, I was greeted from an unpleasant person named "Miranda!" Her mannerism wasn't pleasant at all! She didn't tell us anything about the hotel! She didn't say that the elevator was out of order! She didn't suggest to us which side we should take for the steps that was closer to our room! I'm 25 yrs old, I was wondering if she give all younger folks the same treatment! The steps had a terrible smell! Our room was a 2 out of 5! This hotel need some serious updates. Not to mention the bathroom, bed, walls, window-sill, floor boards, furniture. Would I stay here again? NO! Not even for a quickie!