Definitely not a 5 star hotel, can be at best 4 start but more like a 3 star hotel. Old, not clean carpet and the staff not friendly
Rudradeb
Rudradeb (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月18日
Bad management.
Was in room 417, guests in room 416 decided to have a drunken party. Was asked if I wanted to be moved late on my final evening to another room further down the corridor, most hotels would get the people partying to shut up!
If this hadnt happened it would have been 5s all round. Its just unfortunate that I got the sticky eblnd of the stick that evening. Still waiting for Hyatt to get back to me I have emailed a number of times.
alan
alan (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月13日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年11月17日
Made the best of it
Very average stay. Not a clean place. Menu adveritises many items that they cant or wont make. Morning buffet was average but atleast they had one. I stayed nearly 2 weeks for work and i survived. If u need to stay in janakpuri then i think this hotel is your only 5 star choice but dont expect 5 star service or quality.
真實旅客
11 晚商務旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月13日
Not a 5*
The rooms were very dated. We was taken to a room that smelt of damp. Staff then showed us two other rooms which also had a damp smell. Bathroom conditions were not of a good standard. Infact I had to question myself if this is a genuine Hyatt. The dated wooden floor was stuck and the rugs in the room were dirty. I would not class this as a 5 star property.
Pushpa
Pushpa (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月8日
2* stay at Karol bagh is better than the Hyatt!
My God!! If this is the Standard of Hyatt then it must be put out there there chain is completely going downhill! This is a four star hotel the only good thing was hotel
Lobby! Don’t fall for they have done refurbishment as they haven’t!! The food was standard better downtown to be honest! You must as well stay in Karol Bagh the Manager did not go above and beyond even after I sat down and talk to him. It was disappointing at the very least and the staff are slow service is slow the good thing was the valet parking. You will see by the pictures how awful the interior is.waste of my time and money!! The bathtub was stained all taps had limescale. Stains in walls broken chairs dirt linen can go on pool wasn’t clean had pigeons drinking water from pool swimming literally.
I stayed before in this property… I liked it, but this time very disappointed. My room was not clean at all, tabs had rust on it, dirty furniture and floor. I clicked a lot of pictures too. Not satisfied:(
Nitesh
Nitesh (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月28日
Geoff
Geoff (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月25日
Lalit
Lalit (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月23日
Thought I was going to be staying in a 5 star hotel it might of been 5 star in the 60’s but it is in need for a upgrade as it stands it’s a 2 star resort at best I’ve stayed in better 3 star B B’s
Sukhjeet Singh
Sukhjeet Singh (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月23日
Sameer
Sameer (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月4日
vivek
vivek (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月3日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年8月28日
Do not want to comment
rajesh
rajesh (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月25日
Worst possible hospitality
This property doesn’t worth any star, all the areas need maintenance, worst part even staying 3 days and various complaints, they don’t bother to replace the lights and shower faucets. This is the worst low of a branch mark.
After my stay here I might never stay in any Hyatt property.