They denied to give any room.
When i went there for checkin they said we dont have any room
Mohit
Mohit (2 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月13日
I booked this hotel off hotels.com/Expedia. Paid in advance for three days. I called the hotel the day I was landing and told them when I would come. When I'm about to leave for the hotel, the hotel calls me to tell me "we have moved you to a sister hotel of ours" (which was half the price, and much poorer reviews). I tell them sorry this is uncool - I paid you in advance. The hotel showed sold out as well (so most likely they sold the room that I had booked). And now my money is stuck because Expedia says hotel isn't responding, and hotel says go talk to Expedia. Godawful experience.
And if that wasn't enough, I had booked a colleague of mine in the same hotel, one day later. Exact same thing happens again. I'd go put up a board outside this hotel - 10,000 rupees stuck in limbo. Please don't book in advance. And definitely don't pay them money in advance.