Hotel was overall clean and staff was friendly. Everything was maintained nicely.
What I didn’t realize was that it was a timeshare and most of the people staying were members. As a result, there were not many food options. There were two restaurants which were extremely difficult to make a reservation for and then they upcharged you for everything on the menu, despite having the all inclusive option. Was very disappointed with the meal at the restaurant. The buffet was also a huge disappointment. I’ve been several all inclusives and this was by far the least desirable and smallest buffet.
The beach was a disappointment- and feel the property should have disclosed the condition. It was essentially unusable - and going in the water was impossible. Several years ago a hurricane came through and it was never repaired. There were tree stumps still all over the place and they didn’t even have all the umbrellas standing up or the chairs - it was a bit disappointing too considering our room had ocean views and we saw a disorganized beach. I could understand if something had recently come through, but it had been in this condition for quite a while.
Overall my family enjoyed our time but wouldn’t go back due to the lack of food options, the fact that it was a member timeshare resort and conditions of the beach.