The receptionist was not knowledgeable to customers
Karl
2 晚行程
2/10
Tim
2 晚行程
10/10
Lucy
1 晚行程
10/10
Jonathan
2 晚行程
10/10
HOLLY
1 晚行程
10/10
Christian
1 晚家庭旅程
10/10
David
1 晚家庭旅程
6/10
Donald
2 晚家庭旅程
10/10
Nice
Julia
2 晚浪漫旅程
6/10
First impression is a musty odor that is very noticeable in the elevator and in the room. This by itself is not a deal breaker, but we had to kill several bugs in our room during our 1 night stay. Have never had to do that at a Hampton Inn, anywhere else. The beds seemed fine (wouldn't have stayed if they weren't) but cleanliness in the room was obviously lacking, especially the bathroom. The lobby and main areas were cleaner than the room, including the lobby restroom.
We were appreciative though, when a young front desk staff member went out of his way during check in to to help us find a roll away bed. We won't be staying here again because of the creepy crawlers but that young man unknowingly saved the brand.
Genaro
1 晚家庭旅程
4/10
Hair in our bedding the main bathroom downstairs was getting neglected by cleaning staff.
The staircase was neglected with bugs on the floors. Unfinished construction in stairs & paint droppings in carpet.
In their defense they have been slammed by Hurricane.
Kyler
1 晚家庭旅程
10/10
Linda
2 晚家庭旅程
8/10
Maranda
3 晚家庭旅程
10/10
We came down to stay close to the beach at Sargent and Matagorda for the holiday weekend. Staff were great and we were very pleased with the property.
Caitlin
2 晚行程
10/10
Jose
2 晚行程
10/10
Pleasantly surprised! They were voted the best hotel in Bay City last year and I can see that. The breakfast is very good— eggs, sausage, potatoes, even hard cooked eggs.
Christopher D.
1 晚商務旅程
2/10
We showed up with our confirmation and said they were giving rooms out for the lights out and they didn’t have any rooms available, mind you we drove 3 hours in