TLDR: bed bugs and zero refund or effort to remedy the situation, do NOT stay here!
booked for 3 nights as a solo woman traveling in Argentina for my first time. I have had very bad luck in the past with pests so I inspected the mattress when I first got there and didn’t see any signs of bugs. After lying in the bed resting for a few hours I got up & noticed the tiniest red speck on my pillow & then I saw it move. I crushed it & there was blood all over the napkin & then I flipped it over & found another & the same thing happened. I realized they were bed bug nymphs after doing some research & I began to search for more signs. Eventually I found several adult ones, their exoskeletons, excrement, and several eggs in the night stand directly by the bed. At this point it was almost midnight & their reception closed at 9pm. I messaged them & heard no response. I frantically packed up all my things & left. At one point I was standing on the side of a gravel road alone with all my luggage after midnight as I had nowhere to go since I couldn’t reach reception & it was so late when I discovered them and peak busy season with limited availability elsewhere. I spoke with the lady the next day and she refused a refund, lied to my face about being there earlier that day and said to contact Expedia but I told her they couldn’t reach her either. She then said to contact the owner but refused to give me their contact info to do so. I told her I’d write this & she shrugged & said “okay.”
Erika
Erika (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月7日
Excellent choice in El Chaltén
I was very happy with this cool little hotel! It's a very short walk from the bus station. My room was clean and comfortable. The shower was great with good water pressure and plenty of hot water. It was very nice to have use of the small kitchen for preparation and storage of food - and it's also a lovely space to sit in and enjoy morning coffee with views of the surrounding mountains. The kitchen could be a bit better equipped in terms of dishes and utensils for cooking.
Holly
Holly (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月25日
KURT
KURT (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月10日
LODGE WITH A VIEW
Small lodge with very helpful and kind personnel. Few minutes away from the bus station and in the middle of the town. Great restauramts nearby too.
Simeon
Simeon (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
It is very clean, both in the lobby and in room. Owner Ada is very friendly and willing to help, not only the stay itself, also about the town and the trail information.
Ming
Ming (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月22日
Emilio
Emilio (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月16日
Ambroise
Ambroise (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月15日
Måns
Måns (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月19日
Très bien situé, hôte très sympa et dynamique.
Calme et agréable, la chambre disposait d’une cuisine équipée partagée.
Notre hôtesse très dynamique était à l’écoute de nos besoins.
Très proche des départ de randonnées.
Demandez l’histoire de la paire de skis accrochés au mur de la reception…