A little disappointed they didn’t offer a partial refund when I booked 5 nights and their appliances didn’t work. The refrigerator wasn’t working that good but the freezer section was fine. The microwave circular glass tray wasn’t the right one so it was lopsided made noise and whatever was in the microwave it could’ve fell over. The worst part about the room was the bathroom sink didn’t work at all. So I checked underneath the bathroom and noticed the water was shut close so I turned them on. The water started to work but next thing you know it started leaking a bunch of water from under the sink. Which is why the water was shut from the beginning. Lastly the shower you could noticed the water wouldn’t shut off completely so it leaked and it was hot water so the bathroom was always hot. What I didn’t noticed the first time using the shower was the 3rd night I noticed when you first turn on the shower the water comes out brown/yellow ish which was disgusting and they couldn’t move me rooms bc their were full. After telling the other workers up front and I believe the owner or manager was there and overheard me but yet still did not offer me a refund or some compensation for the days I was in that room. I mean $20 off each night would’ve been awesome. But the fact nothing was done or given to me and the fact I have to even say something well makes me not want to spend a single dollar here again. And writing a negative review does more harm to the business since they did nada.
Michael
Michael (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月17日
Dennis
Dennis (2 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月16日
Room was old. The hotel smelled like weed. The kitchen wall had blood. The room did have a phone it was broken. The room its selfs need a lot of cleaning and repairs.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月13日
Great Experience at the Hotel
I was very disappointed when I called expedia to find out if the hotel had a refrigerator. I had asked ai at booking and was told yes but I forget to ask about the microwave. Expedia said no refrigerator or microwave. Expedia said no record of talking to ai. I brought my cooler and bought something that I could eat for dinner and breakfast. TO MY SUPRISE AT CHECKIN I WAS TOLD IT WAS A SUITE WITH FULL KITCHEN. Expedia has some explaining to do. Very dissapointed. Why have customer service if it is no correct.
elizabeth
elizabeth (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月11日
Vun
Vun (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月29日
robyn
robyn (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月29日
Nancy
Nancy (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月25日
robyn
robyn (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月24日
Jennifer
Jennifer (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月22日
Nicholas
Nicholas (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月19日
Business stay
Elevator and hallway carpet smelled bad. Room was clean and staff were accommodating.
Andrew
Andrew (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月17日
Tamra
Tamra (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月16日
Woochul
Woochul (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月16日
Robert
Robert (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月10日
Rundown place.
Clogged toilet, towels were used and old. Rundown place. If I could I'll give them half star.
Jae
Jae (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月9日
They have Breakfast No !!
Patty
Patty (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月8日
Save your money, and go elsewhere
This hotel was dirty, looked nothing like the pictures, and the room was in HORRIBLE condition. The first night there the sink and shower weren't draining; it wasn't until the next day afternoon (when I went to the front desk and asked for my money back and a cancellation for the rest of our trip) that they sent someone up to fix it. The floor was filthy as was every surface. Out of every lamp that was in the room, only ONE lightbulb was working. The furniture was all beat up and dirty as well.
This hotel seemed more like housing than a hotel. There was sketchy people going in and out of the hotel at all hours of the day. Out of my 5 day trip here, not once did the cleaning service come to tidy up the room. SAVE YOUR MONEY AND DO NOT STAY HERE. Worst hotel experience I've ever had, and I've stayed at much cheaper motels than this one.
Nothing about this place was "relaxed" as their name suggests
真實旅客
4 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月8日
Danny
Danny (4 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月4日
I booked because it said breakfast included there was only coffee and pastries add misleading