they charge a $150 fee they don’t tell you about and then proceed to say it takes a week to be refunded
Avery
Avery (3 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月30日
Marta
Marta (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月24日
Lakisha
Lakisha (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月20日
Nice and New
The hotel lobby and service were both outstanding. The room was definitely bare bones, but clean and comfortable.
Eleanor
Eleanor (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月20日
Alyssa
Alyssa (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月10日
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025年1月4日
Great Place To Stay, Like Home.
My stay at Tru by Hilton was great, the staff was very friendly and helpful, the Breakfast was excellent and the staff text several times to make sure everything was okay, the parking also was good.
Joe
Joe (7 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月27日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月30日
New car smell
This was actually a really nice place. The room was a little small but it worked. Everything was new and fresh and the bed was amazing
Chris
Chris (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月28日
A night-out with my wife
Hotel is fairly new. Staff was great. Our room could've been cleaned a little better. Also, the room was very small. But overall, it's ok place to come and get a good night sleep.
Samuel
Samuel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月27日
Johnathan
Johnathan (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月26日
Nancy
Nancy (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月23日
Das Personal war freundlich und hilfsbereit. Wir waren 4 Nächte dort und das Zimmer wurde nie geputzt. Wir mussten 2 mal fragen gehen für Toilettenpapier! Im Zimmer gab es eine Lüftung, die war so laut, dass ich nicht schlafen konnte. Als wir das an der Rezeption meldeten, haben sie sich darum gekümmert. Sie sagten jedoch es sei ein Problem in jedem Zimmer.
Stefan
Stefan (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
Great stay!
It was in the perfect location and it was nice! Through out the hotel was overall nice
Jeremiah
Jeremiah (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月16日
Limpio y bien mantenido
Moises
Moises (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年11月15日
ANGELA M
ANGELA M (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月14日
Staff were friendly and helpful. Also helpful with local restaurants around the area.
Debbie
Debbie (1 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年11月2日
The bed was like a sheet of plywood and the fitted sheet would not stay on bed. The pillows were worn out (even though this was a new hotel) with some of the king size pillows in a queen size pillow case. I requested soap and toilet paper since we were nearly out of toilet paper and was out of soap at check in. It was written down but we never got it. They only service the room after second day and they came just after 9 am for that service. I told him we'll be out in 5 minutes, which we were. He never did returned to make the bed, change out the towels, PUT TOILET PAPER AND SOAP IN ROOM (we used our own). The room doesn't have a closet just a rod to hang clothes and it doesn't have draws just use your suitcase. I paid for room through Orbitz but they charged my card $150 for incidentals. Waiting to see if that gets credited. Too be fair, the breakfast was small but tasted good. I would remove the word Hilton from the name of Tru. I will never stay at another one and may not stay at a Hilton with this kind of service. It was a brand new hotel and figured it would be clean but was shocked by the conditions of the small room and lack of toilet paper/soap and service.