Had to make a last minute booking due to a cancelled flight. My room smelled of a harsh chemical. I asked several times for a room change, kept being told someone was coming to clean the room. Someone came hours later to spray air freshener, which only made it worse. I asked again to be moved, was told someone was coming to move me to another room. They never came, and after repeated calling, I finally fell asleep around 2am to get up at 4 for my 6a flight. Asked to speak to a manager at check out, was told one would call me...still waiting.