Surrounded by the Swiss Alps, Hotel Bristol offers a serene escape near Zermatt-Matterhorn Ski Paradise. Unwind in the garden or explore your competitive side at the arcade/game room. With an onsite spa, library, and dry cleaning/laundry services, this hotel is perfect for relaxation.
Geneva International Airport (GVA) - 79.9 miles/128.6 km
Zermatt Gornergratbahn Station - 9 min walk
Zermatt (QZB-Zermatt Train Station) - 9 min walk
Zermatt Station - 10 min walk
Free train station pick-up
Free train station drop-off
Restaurants
Hotel Post Zermatt - 6 min walk
Brown Cow Pub - 6 min walk
Old Zermatt - 1 min walk
Restaurant du Pont - 3 min walk
Elsie Bar - 3 min walk
About this property
Hotel Bristol
Hotel Bristol offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. Guests can be pampered with massages at the spa. Other features include a bar/lounge, a sauna, and a steam room. Fellow travelers like the helpful staff and overall property condition.
At a glance
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Hotel size
39 rooms
Arranged over 5 floors
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Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
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Special check-in instructions
This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets allowed (dogs only)*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
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Transfers
Free train station shuttle from 8:00 AM to 5:30 PM*
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:00 AM
Bar/lounge
Traveling with children
Children stay free (see details)
What to do
Ski passes
Downhill skiing nearby
Working away
Computer station
Services
Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Ski equipment rentals
Ski storage
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Library
Arcade/game room
Full-service spa
Sauna
Steam room
Accessibility
Elevator
Accessible train station shuttle
Room amenities
Be entertained
Television
Home comfort
Heating
Bathrobes
Sleep well
Soundproofed rooms
What to enjoy
Balcony
Freshen up
Private bathroom
Bathtub or shower
Hair dryer
Towels
Stay connected
Free WiFi
More
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 25.00 per person
Children & extra beds
Rollaway beds are available for CHF 80.0 per night
Pets
Pets are allowed for an extra charge of CHF 10.00 per pet, per night
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts major credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Eurocard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Clothing, including swimwear, is not permitted for guests using this property’s spa facilities.
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Also known as
Bristol Zermatt
Hotel Bristol Zermatt
Hotel Bristol Hotel
Bristol Hotel Zermatt
Hotel Bristol Zermatt
Hotel Bristol Hotel Zermatt
Frequently asked questions
Does Hotel Bristol offer free cancellation for a full refund?
Yes, Hotel Bristol does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Bristol?
Yes, dogs are welcome. There's a charge of CHF 10.00 per pet, per night.
Is parking offered on site at Hotel Bristol?
Sorry, there's no onsite parking at Hotel Bristol.
What are the check-in and check-out times at Hotel Bristol?
Check-in start time: 3 PM; Check-in end time: 10:00 PM. Check-out time is 11 AM.
What is there to do at Hotel Bristol and nearby?
Have fun with onsite winter activities like skiing. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room. Hotel Bristol also has an arcade and a garden.
Does Hotel Bristol have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Bristol like?
Hotel Bristol is a short 9-minute walk from Zermatt Gornergratbahn Station and 2 minutes' walk from Matterhorn Museum.
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Reviews
Hotel Bristol Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.0
Location
9.2
Staff & service
9.2
Eco-friendliness
9.2
Property conditions & facilities
What guests liked
Breakfast was consistently described as delicious, amazing, and one of the best property breakfasts with a wide variety of choices. (19 reviews)
The spa area was immaculate with various saunas and steam rooms, providing a much-needed relaxation experience. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Breakfast
View
Location
Room
Food
Shuttle
Restaurant
Spa
Bed
Reviews
10/10 Exceptional
Jun 26, 2025
素晴らしい風景と素晴らしいスタッフと素晴らしい朝食、お勧めします♪
Teiko
Teiko, 2-night trip
10/10 Exceptional
Apr 28, 2025
Lovely hotel, family run
Mervyn
Mervyn, 2-night trip
10/10 Exceptional
Aug 16, 2025
Clean
Friendly staff, clean and 10 mins walk from the train station. Good breakfast selection. Great experience overall!
charina
charina, 2-night trip
10/10 Exceptional
May 16, 2025
Very nice.
Very nice stay! Good location -easy walk from train station. Very nice complimentary breakfast.
BRIAN
BRIAN, 1-night trip
10/10 Exceptional
Jun 23, 2025
Lovely, tropical Swiss hotel. Fantastic location. Vie of the Matterhorn.
Wonderful breakfast
A little walk from the train station and shopping but property was very nice! Check in was very busy but was easy.
Kaitlyn
Kaitlyn, 1-night trip
10/10 Exceptional
May 14, 2025
Ideal für einen Kurzurlaub
Gute Lage vom Hotel. Das Bad/WC war sehr klein. Das Frühstück lecker und das Personal sehr freundlich.
Elmar
Elmar, 2-night trip
10/10 Exceptional
Jul 5, 2025
Nice
CHAOWEI
CHAOWEI, 2-night trip
10/10 Exceptional
Jun 21, 2025
Excelente ubicación para recorrer caminando el centro de Zermatt y llegar a la estación para subir el Matterhorn.
Excelent location to get to Zermatt downtown and cable station to Matterhorn mountain
Ausgezeichnete Lage, um zu Fuß ins Zentrum von Zermatt und zur Matterhornstation zu gelangen.
JOSE LUIS
JOSE LUIS, 3-night trip
8/10 Very good
Jun 4, 2025
Good and well managed hotel. Will come back.
Feb
Feb, 2-night trip
10/10 Exceptional
Apr 5, 2025
Hotel Bristol really exceeded my expectations. The views, spa, easy access to both the gondola and funnicu
Evan
Evan, 4-night trip
10/10 Exceptional
Jun 9, 2025
Location is good and from our balcony on 3rd floor we can see the Matterhorn. The property also serves a good breakfast. The bus stop is just across the street from the hotel.
Excellent hotel.
Excellent location.
And amazing staff
Luis
Luis, 4-night trip
10/10 Exceptional
Jun 9, 2025
Un hôtel juste parfait ! Nous avons eu une chambre avec balcon, vue sur le Mont Cervin ! Magnifique ! Accueil souriant, chambre moderne, très propre et confortable. Nous reviendrons !
Sophie
Sophie, 1-night trip
8/10 Very good
Aug 20, 2025
황금호른을 원한다면 이곳에서 머무르세요
마테호른뷰룸에서 2박 머무르는 동안 황금호른 두번 봤습니다. 멋진 뷰를 룸에서 바로 볼 수 있어서 정말 만족스러웠고 룸 크기는 크지 않지만 불편함은 없었어요.
지하에 공용공간이 있어서 전자레인지, 뜨거운 물, 식수, 얼음까지 자유롭게 이용할 수 있어서 정말 편리했어요.
다만 한가지 좀 불편했던 점은 수업이 약하고 배수가 빨리 안되서 샤워할때 시간이 오래걸린다는게 단점이에요. 그렇지만 직원들도 친절하고 다른 모든것들이 다 만족스러웠기때문에 큰 문제는 없었습니다.
더없이 좋았던 2박, 다시 또 체르마트에 간다면 이곳으로 갈거에요!
Min Seon
Min Seon, 1-night trip
10/10 Exceptional
May 4, 2025
Mejor Hotel
Muy bonito hotel, ubicado perfectamente ubicado en Zermatt. Está a lado del Río y cerca de la estación de bus. Y incluye el spa en la estancia!!
JESUS
JESUS, 1-night trip
10/10 Exceptional
May 6, 2025
I would highly recommend this hotel. Conveniently located and 10mins walk from train station and shopping area and restaurants. We had a great view of the Matterhorn from our bedroom. Thank you Bristol Hotel for that.
Amber
Amber, 1-night trip
8/10 Very good
May 25, 2025
Balcony has a good view of Matterhorn and rooms are clean. Breakfast was good but need to cook your own eggs and waffles 🙂
CS
CS, 2-night trip
10/10 Exceptional
Feb 15, 2025
A true gem in Zermatt
Frankie and Josefine run a beautiful hotel with a friendly and efficient staff. Perfect location with great Matterhorn views.
Verified traveler
7-night trip
10/10 Exceptional
May 8, 2025
Very pleasant stay. I would recommend this property to all family and friends! Friendly staff, clean, and hospitable. Only stayed one day and felt incredibly recharged after. Nothing negative about this property at all!
Tam
Tam, 1-night trip
8/10 Very good
Sep 18, 2023
Good location to tour around all attractions
stanley
stanley, 1-night trip
10/10 Exceptional
Jun 16, 2025
마테호른 뷰 객실에 묵으시면 침대에 누워서 이불덮고 황금마테호른 직관 가능합니다. 룸이 매우 깨끗하고 샤워할때 온수가 신기할 정도로 빨리 나옵니다. 고르너그라트역 수네가 둘다 도보 10분이면 충분하고, 짐들고 오갈때는 픽업 샌딩 다 가능해서 편리했습니다. 조식도 만족스럽습니다. 낮에 하이킹 열심히 하고 저녁에 사우나 이용할수 있는것도 굉장히 만족스러웠습니다. 꼭 이용해보세요~