Hotel Bristol

3.0 star property
Hotel with spa, near Zermatt-Matterhorn Ski Paradise

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Photo gallery for Hotel Bristol

Interior entrance
Sauna, steam room
In-room safe, soundproofing, free WiFi
Exterior
Lobby sitting area
Surrounded by the Swiss Alps, Hotel Bristol offers a serene escape near Zermatt-Matterhorn Ski Paradise. Unwind in the garden or explore your competitive side at the arcade/game room. With an onsite spa, library, and dry cleaning/laundry services, this hotel is perfect for relaxation.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Bar
  • Laundry facilities
  • Ski facilities
  • Non-smoking

Main amenities (12)

  • Full-service spa
  • Breakfast available
  • Free train station pick-up
  • Free train station drop-off
  • Ski rentals
  • Ski storage
  • Ski passes
  • Sauna
  • Steam room
  • Bar/lounge
  • Terrace
  • Garden

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Laundry facilities
$257 nightly
The total price is $277
Oct 16 - Oct 17
Total with taxes and fees

Room options

Available filters for rooms
Showing 9 of 9 rooms

Double Room, Mountain View

Highlights

Balcony
Soundproofed
Heating
TV
Bathrobes
Hair dryer
Private bathroom
In-room safe
  • 183 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Superior Double Room, Mountain View (Matterhorn)

Highlights

Balcony
Soundproofed
Heating
TV
Bathrobes
Hair dryer
Private bathroom
In-room safe
  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Standard Single Room, Mountain View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Soundproofed
Heating
TV
Bathrobes
Hair dryer
Private bathroom
Minibar
  • 140 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

Double Room, Mountain View (Matterhorn)

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Balcony
Soundproofed
Heating
Free cribs/infant beds
TV
Bathrobes
Hair dryer
Private bathroom
  • 205 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

Quadruple Room, Mountain View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Soundproofed
Heating
Free cribs/infant beds
TV
Bathrobes
Hair dryer
Private bathroom
  • 344 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Triple Room, Mountain View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Soundproofed
Heating
Free cribs/infant beds
TV
Bathrobes
Hair dryer
Private bathroom
  • 291 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Superior Double Room, Mountain View

Highlights

Balcony
Soundproofed
Heating
TV
Bathrobes
Hair dryer
Private bathroom
In-room safe
  • 291 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room (Matterhorn View)

Highlights

Balcony
Soundproofed
Heating
TV
Bathrobes
Hair dryer
Private bathroom
In-room safe
  • 420 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Single Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Soundproofed
Heating
TV
Bathrobes
Hair dryer
Private bathroom
Minibar
  • 161 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

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About the neighborhood

Map
Schluhmattstr. 3, Zermatt, VS, 3920

Getting around

  • Sion (SIR) - 77 min drive
  • Geneva International Airport (GVA) - 79.9 miles/128.6 km
  • Zermatt Gornergratbahn Station - 9 min walk
  • Zermatt (QZB-Zermatt Train Station) - 9 min walk
  • Zermatt Station - 10 min walk
  • Free train station pick-up
  • Free train station drop-off

Restaurants

  • ‪Hotel Post Zermatt - ‬6 min walk
  • ‪Brown Cow Pub - ‬6 min walk
  • ‪Old Zermatt - ‬1 min walk
  • ‪Restaurant du Pont - ‬3 min walk
  • ‪Elsie Bar - ‬3 min walk

About this property

Hotel Bristol

Hotel Bristol offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. Guests can be pampered with massages at the spa. Other features include a bar/lounge, a sauna, and a steam room. Fellow travelers like the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 39 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 7:30 AM - 10:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Zermatt is in a car-free zone and can be reached only by train.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only)*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Free train station shuttle from 8:00 AM to 5:30 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • Bar/lounge

Traveling with children

  • Children stay free (see details)

What to do

  • Ski passes
  • Downhill skiing nearby

Working away

  • Computer station

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Ski equipment rentals
  • Ski storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Accessible train station shuttle

Room amenities

Be entertained

  • Television

Home comfort

  • Heating
  • Bathrobes

Sleep well

  • Soundproofed rooms

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 25.00 per person

Children & extra beds

  • Rollaway beds are available for CHF 80.0 per night

Pets

  • Pets are allowed for an extra charge of CHF 10.00 per pet, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts major credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Eurocard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Clothing, including swimwear, is not permitted for guests using this property’s spa facilities.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Also known as

Bristol Zermatt
Hotel Bristol Zermatt
Hotel Bristol Hotel
Bristol Hotel Zermatt
Hotel Bristol Zermatt
Hotel Bristol Hotel Zermatt

Frequently asked questions

Does Hotel Bristol offer free cancellation for a full refund?

Yes, Hotel Bristol does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Bristol?

Yes, dogs are welcome. There's a charge of CHF 10.00 per pet, per night.

Is parking offered on site at Hotel Bristol?

Sorry, there's no onsite parking at Hotel Bristol.

What are the check-in and check-out times at Hotel Bristol?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. Check-out time is 11 AM.

What is there to do at Hotel Bristol and nearby?

Have fun with onsite winter activities like skiing. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room. Hotel Bristol also has an arcade and a garden.

Does Hotel Bristol have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Bristol like?

Hotel Bristol is a short 9-minute walk from Zermatt Gornergratbahn Station and 2 minutes' walk from Matterhorn Museum.

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Reviews

Hotel Bristol Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Location

9.2

Staff & service

9.2

Eco-friendliness

9.2

Property conditions & facilities

What guests liked

  • Breakfast was consistently described as delicious, amazing, and one of the best property breakfasts with a wide variety of choices. (19 reviews)
  • The spa area was immaculate with various saunas and steam rooms, providing a much-needed relaxation experience. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Breakfast
View
Location
Room
Food
Shuttle
Restaurant
Spa
Bed

Reviews

10/10 Exceptional

素晴らしい風景と素晴らしいスタッフと素晴らしい朝食、お勧めします♪
Teiko, 2-night trip

10/10 Exceptional

Lovely hotel, family run
Mervyn, 2-night trip

10/10 Exceptional

Clean

Friendly staff, clean and 10 mins walk from the train station. Good breakfast selection. Great experience overall!
charina, 2-night trip

10/10 Exceptional

Very nice.

Very nice stay! Good location -easy walk from train station. Very nice complimentary breakfast.
BRIAN, 1-night trip

10/10 Exceptional

Lovely, tropical Swiss hotel. Fantastic location. Vie of the Matterhorn. Wonderful breakfast
Nick, 1-night trip

10/10 Exceptional

完美的體驗

山景無可挑剔,尤其是太陽剛剛升起照耀在山頂的時刻!
DENG SIANG, 1-night trip

10/10 Exceptional

部屋からマッターホルンが見られます

部屋からマッターホルンが見えるのが最高です。 使う機会がなく残念でしたが、バーやサウナもあり、時間があればゆっくりくつろげるホテルだと思います。 お部屋に荷物置きがあればもっと良かったと思います。 駅まで送迎いただき、ありがとうございました。
Mayumi, 2-night trip

8/10 Very good

A little walk from the train station and shopping but property was very nice! Check in was very busy but was easy.
Kaitlyn, 1-night trip

10/10 Exceptional

Ideal für einen Kurzurlaub

Gute Lage vom Hotel. Das Bad/WC war sehr klein. Das Frühstück lecker und das Personal sehr freundlich.
Elmar, 2-night trip

10/10 Exceptional

Nice
CHAOWEI, 2-night trip

10/10 Exceptional

Excelente ubicación para recorrer caminando el centro de Zermatt y llegar a la estación para subir el Matterhorn. Excelent location to get to Zermatt downtown and cable station to Matterhorn mountain Ausgezeichnete Lage, um zu Fuß ins Zentrum von Zermatt und zur Matterhornstation zu gelangen.
JOSE LUIS, 3-night trip

8/10 Very good

Good and well managed hotel. Will come back.
Feb, 2-night trip

10/10 Exceptional

Hotel Bristol really exceeded my expectations. The views, spa, easy access to both the gondola and funnicu
Evan, 4-night trip

10/10 Exceptional

Location is good and from our balcony on 3rd floor we can see the Matterhorn. The property also serves a good breakfast. The bus stop is just across the street from the hotel.
Bin, 3-night trip

10/10 Exceptional

ツェルマットに着いて2日目の早朝オレンジ色に染めたマッターホルンをホテルブリストルの部屋から眺めた時の感動はきっと一生忘れることのできないでしょう!真下にある日本人橋にはすごい数の人々が溢れ、皆感動でしばらく写真を撮ったりと感動に包まれていました。お部屋から感動のマッターホルンの姿を見れたことはとても幸せな事でした。また、朝食は新鮮で美味しかおすすめの一つであります。スイスの中でもツェルマットは特別だなーと思っております。ホテルのスタッフもいつも感じ良くブリストルが人気なのはよく分かりました。
Teiko, 1-night trip

10/10 Exceptional

Excellent hotel. Excellent location. And amazing staff
Luis, 4-night trip

10/10 Exceptional

Un hôtel juste parfait ! Nous avons eu une chambre avec balcon, vue sur le Mont Cervin ! Magnifique ! Accueil souriant, chambre moderne, très propre et confortable. Nous reviendrons !
Sophie, 1-night trip

8/10 Very good

황금호른을 원한다면 이곳에서 머무르세요

마테호른뷰룸에서 2박 머무르는 동안 황금호른 두번 봤습니다. 멋진 뷰를 룸에서 바로 볼 수 있어서 정말 만족스러웠고 룸 크기는 크지 않지만 불편함은 없었어요. 지하에 공용공간이 있어서 전자레인지, 뜨거운 물, 식수, 얼음까지 자유롭게 이용할 수 있어서 정말 편리했어요. 다만 한가지 좀 불편했던 점은 수업이 약하고 배수가 빨리 안되서 샤워할때 시간이 오래걸린다는게 단점이에요. 그렇지만 직원들도 친절하고 다른 모든것들이 다 만족스러웠기때문에 큰 문제는 없었습니다. 더없이 좋았던 2박, 다시 또 체르마트에 간다면 이곳으로 갈거에요!
Min Seon, 1-night trip

10/10 Exceptional

Mejor Hotel

Muy bonito hotel, ubicado perfectamente ubicado en Zermatt. Está a lado del Río y cerca de la estación de bus. Y incluye el spa en la estancia!!
JESUS, 1-night trip

10/10 Exceptional

I would highly recommend this hotel. Conveniently located and 10mins walk from train station and shopping area and restaurants. We had a great view of the Matterhorn from our bedroom. Thank you Bristol Hotel for that.
Amber, 1-night trip

8/10 Very good

Balcony has a good view of Matterhorn and rooms are clean. Breakfast was good but need to cook your own eggs and waffles 🙂
CS, 2-night trip

10/10 Exceptional

A true gem in Zermatt

Frankie and Josefine run a beautiful hotel with a friendly and efficient staff. Perfect location with great Matterhorn views.
7-night trip

10/10 Exceptional

Very pleasant stay. I would recommend this property to all family and friends! Friendly staff, clean, and hospitable. Only stayed one day and felt incredibly recharged after. Nothing negative about this property at all!
Tam, 1-night trip

8/10 Very good

Good location to tour around all attractions
stanley, 1-night trip

10/10 Exceptional

마테호른 뷰 객실에 묵으시면 침대에 누워서 이불덮고 황금마테호른 직관 가능합니다. 룸이 매우 깨끗하고 샤워할때 온수가 신기할 정도로 빨리 나옵니다. 고르너그라트역 수네가 둘다 도보 10분이면 충분하고, 짐들고 오갈때는 픽업 샌딩 다 가능해서 편리했습니다. 조식도 만족스럽습니다. 낮에 하이킹 열심히 하고 저녁에 사우나 이용할수 있는것도 굉장히 만족스러웠습니다. 꼭 이용해보세요~
Bareun, 2-night trip