2/10 欠佳
2025年1月29日
Disappointed!
The check in service was unacceptable. We reserved a room with two queen size beds in advance. When we checked in they tried give us a king size bed and a pull out sofa. They were persistent us taking that room because they claim all the double queen rooms were gone. We refused because we wanted what we paid for. The manager intervened & we were given the room we reserved! This was so unnecessary! It put a damper on our stay!
keith
keith (1 晚行程)
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