Awful - we booked 2 rooms. First was fine - second room was not made up - they upgraded one room - thanks. However the second room had no heating for one day, no heating in bathroom for 3 days, was very noisy - sister in law who stayed in second room moved 3 times in 3 day stay
Jan
Jan (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月20日
Location is good for me, when I’m travelling for work
Great views to beach, from my room
Staff very friendly, good atmosphere, food is excellent
Highly recommend
Mark
Mark (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年3月19日
Greit hotell like ved stranden . Ingen utsikt fra rommet
Torbjorn
Torbjorn (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月13日
great location and fabulous Views very friendly and helpful staff
Steve
Steve (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月11日
Janet
Janet (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月10日
Sam
Sam (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月5日
Mark
Mark (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月20日
S
S (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月20日
Johan
Johan (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月20日
Matthew
Matthew (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月10日
Miku
Miku (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月7日
I've stayed here lots over the last 2 years, i like the hotel, foods good. not sure why i get Room 128, worst room in the place but other than that all good.
Gary
Gary (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月3日
arrived at hotel and staff were very eager to help and also upgraded the next day and I was so shocked by how good the rooms are and I would highly reccomend staying there if you are looking for somewhere in the Sunderland/South Shields area even for a night away
Jason
Jason (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月2日
Excellent hotel and a great views
First visit to this hotel and wont be my last. Friendly and welcoming on reception and lovely clean hotel. Room perfect for 1 night and the bar is lovely.
Darren
Darren (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月2日
Very nearly great
The good: This is a lovely looking hotel from when you walk through the doors. The staff were friendly and helpful. The bar attached was really good and the breakfast was enjoyable. Good looking furnishings in the room overall great look and feel.
The bad: The bed was a bit rickety and the mattress was the cheapest of cheap and lessened the overall quality.
It’s a cheap and cheerful hotel if they got some quality mattress’s it would be great
Daniel
Daniel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月1日
Claire
Claire (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月1日
Simon
Simon (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月29日
Alexander
Alexander (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月26日
Nicola
Nicola (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月19日
Admin
Admin (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月17日
Overall stay was good, but the rooms heating wasn’t on when I arrived, admins are only radiators, and either on or off…. Gap under door which let the light through from the corridor all night, I ended up putting a pillar to cover the gap on the floor to try and stop most coming through. Service was amazing, as I forgot my toothbrush and they provided one free.