The front office clerk on check in did not greet me or make eye contact.
I approached the front to check in, he yawned and started the routine process.
Never told me about the hotel amenities or where the elevators were located.
In the morning, the Starbucks staff was moderately friendly but not knowledgeable when it came to the drinks.
Michelle
1 晚行程
10/10
Christopher
1 晚行程
10/10
Anytime we visit San Jose, this is where we stay. Rather we are with friends or just my husband and I. Nice comfy place to stay. Very friendly and clean.
Nicole
1 晚行程
10/10
The customer service at this location is top notch. I booked this place thinking it would just be a mundane stay, but the staff changed that. We had several special needs traveling with a baby and toddler and everything was met, including storing breast milk for us, a crib, and prompt maid service. This location is also walking distance to a great park, the farmers market and many restaurants.
Kristina
3 晚家庭旅程
8/10
Just needs to be friendlier staff. And could used a little updating on the rooms.
Christopher
2 晚行程
10/10
Isabel
1 晚行程
10/10
William
1 晚行程
10/10
William
1 晚行程
10/10
Alittle small of a room for the price but very beautiful. Very confortable
Thomas
1 晚行程
10/10
Efren
1 晚行程
8/10
Kelly
1 晚友伴旅程
2/10
Hotel is outdated. Mini fridge cabinet door stay pen am the time bc it was too large for the space which could be a safety issue. Shower was very dated. Food was terrible. I prefer the basic a flatbread pizza and fries and it was terrible. The two individuals that prepared it were not very customer service oriented nor did they know what they were doing. The both referred to a book to prepare drinks for another guest.