The hotel had no water in the morning while I tried taking a shower to get ready for the day. It would have been nice to be notified when checking in that water would be turned off in the morning. Might have rearranged my showering routine or chosen another hotel
Matthew
1 晚商務旅程
4/10
It was overpriced, hot, stinky, and the bedding/ pillows were horrible. We were very disappointed
真實旅客
1 晚家庭旅程
2/10
Didnt even get to stay, the room was booked for 3 weeks and an hour before we showed up they called and said they over booked and moved me to 2 different hotels
Tyler
1 晚家庭旅程
6/10
真實旅客
1 晚商務旅程
10/10
Dana
1 晚行程
10/10
The hotel was clean and service was very friendly. I left a note to make sure the rooms fridge was cold when I got there because I have insulin to store while on my trips. I have been leaving that note for years and this was the first hotel to confirm to me they say the note and took care of it, it was very impressive.
Breakfast was not free, it was like 11 or 15 dollars.
David
2 晚商務旅程
4/10
The front desk staff (Pat) was fantastic. When we encountered problems at check-in, Pat was very helpful along with another female staff member (possibly a manager). The shower had a ring of mold/mildew about 3 inches wide around the bottom of the shower wall. The water in the shower never got hot. We had lukewarm showers for 3 days. The window shades were broken, and the cabinet doors were loose and hanging ajar. It took our entire stay (3 days) to get the temperature in the room stabilized. We often stay at Hilton Garden Inns, and this is by far the worst experience we've ever had.
Rhonda
3 晚浪漫旅程
2/10
Austin
1 晚行程
10/10
Ana
1 晚行程
8/10
Antwan
1 晚行程
8/10
Steven
1 晚行程
8/10
This is our second time staying here. The facility is nice and clean. However, the customer service, while "good enough," was a bit lacking. I can't explain it other than it could have been better. They don't go above and beyond to greet you or make you feel welcome. We did have a problem with the heat not shutting off in our room. It was 76 deg. F when we arrived and stayed that way after hours. The staff did move us to another room on the same floor later that night, which was nice. My only other complaint is that there is no complimentary bfast - it's $20pp and not great. Would stay here again for convenience.
Elizabeth
2 晚家庭旅程
8/10
Was a great place to stay. Little disappointed when it listed there was a hot tub but learned it has been closed for awhile. Which there was a way that can be updated when you reserve on line. Only negative thing to say.
Jamie
1 晚行程
8/10
You have to pay for breakfasr
LAURA
4 晚行程
10/10
Very nice, clean, well appointed, modern and quiet.