Interesting stay to say the least! I was confused when I arrived at the hotel lobby by the front desk person who was wearing a shower cap and a food stained sweatshirt, wondering in fact if I was actually at the Hyatt! The lobby area was "teaming" with teenagers on a baseball trip, families checking in with excess bedding on luggage carts and plenty of yount children who were obviously staying here as well...... I'll let you use your imagination about the noise level at the hotel. In particular the hallways on the 4th floor! I was awaken both nights well after 1 AM by loud voices, yelling, running in the hallways and pounding on other room doors in the vicinity. In particular, some person was repeatedly runing up and down the halls yelling like they were being chased and injured by another party. I called the front desk out of both alarm and concern and asked that someone from hotel security come and check out what as going on . I was told it was probably just one of the teenagers and nothing to be alarmed about. Also she stated that there was no security at the hotel, she was there by herself, and was not going to get involved. I asked her to call the police as I was now fearful for my own safety and the fact I did not feel safe in my own room at this point. Finally said she would "come to the 4th floor and "take a peek" at what was going on. I heard some muffled voices later on but, after my call about the incident, I am not sure what happened.