Everything was great! From the staff to the food to the room! Definitely looking forward to my next visit. Big thanks to the bartenders for the conversation and company x
EuGenie
EuGenie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月14日
K
K (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
Tom
Tom (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月31日
John
John (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月29日
Ian
Ian (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
Great stay for a city escape & spa in Richmond!
Lovely hotel with a brilliant spa. Nice staff and a great room. Highly recomment
Hayden
Hayden (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
Overall myself & Partner enjoy this establishment the team always do best to deliver, the luxury of having the spa under one roof adds to the comfortable luxury
Andrea
Andrea (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月25日
D'Wayne
D'Wayne (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月24日
Hotel Great! Restaurant Poor
Room, spa facilities and hotel overall was gorgeous. Bar, restaurant experience and check out was not good. Dinner was terrible - food poor, service very poor and was for a very special occasion. Ruined our stay. Check out was not streamline with unclear charges on the bill we had to query and asked to be removed.
Grace
Grace (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月18日
Great hotel and great staff
Joshua
Joshua (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月16日
Daniel
Daniel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月15日
Paula
Paula (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月15日
Very pleasant place to stay near Richmond
Philip
Philip (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月12日
Lovely hotel
Lovely hotel with friendly staff. The leisure facilities are excellent. We will be back.
andrew
andrew (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月11日
Wonderful staff got upgraded and the spa and the room are exemplary
MOHAMAD
MOHAMAD (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月8日
EuGenie
EuGenie (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月7日
More focus on the smooth running of the hotel
We came to RHH for our babymoon but unfortunately weren't impressed with the little details. We had a loft room which was really hot (which we weren't expecting in Oct!) and the air con unit was noisy and inefficient. There were a few niggles that affected our stay - the telephone in the room didn't work (and reception didn't pick up when we called from our mobiles) - the cleaners trolley was outside our room the whole stay (which was inconvenient as it was hard to get past it!) - the restaurant service was slow and they didn't have the food we wanted - there was only one sachet of milk in the room - the check-in process was rushed and felt stressful, which isn't what we had expected for a relaxing overnight break.
Saying that, we did enjoy the general ambience of the hotel, and the standard of decor and design, just let down by the little details unfortunately. Not in line with the price of the room, nor by our previous experiences at Harbour Hotels.
Lucy
Lucy (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月6日
Would not reccommend
We were given a room that smelt of damp- we were then moved to a twin room which was not what we had paid for. (Deluxe)Very small and hot. We were given complimentary breakfast and a drinks voucher but was really dissapointed. Definately not a luxury experience and would not stay again.