There was an indoor ool advertised. Thats why we booked it. When we checked in,we were told the pool had been closed for months. We were not very happy
Paula
Paula (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 11 日
Lasheka
Lasheka (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 7 日
Anthony
Anthony (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 6 日
5 stars...again
Helen
Helen (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 4 日
Very nice hotel
Great hotel and a lovely place to spend the last couple of nights for our trip
Colin
Colin (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 4 日
Thomas
Thomas (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 1 日
Stay was amazing. Great location, super clean and modern rooms, and GREAT breakfast included. I’ll definitely be coming back.
Christian
Christian (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 31 日
Kids very upset it states it has indoor pool and it did not.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 29 日
Poor customer service from the time we checked in. We were happy to be there friendly and the guy at the desk would not even say hi.
Cindy, the lady at the desk was less than friendly. When approached, didn’t even acknowledge me. I stated that the bottle of conditioner at the room was empty and has not been filled as we have checked in. She shrugged her shoulders and stated that the room was supposed the be refreshed today. Room got “refreshed” but the bottle didn’t get filled. The next day I had to come down and ask for some. The gentleman, David was polite and gave me a bottle. He explained since the staff all spoke Spanish, they couldn’t even ask them to do anything.
They told us that our room was going to get refreshed every other day but that didn’t happen. We had one refreshing during one week stay and a cleaning on our last day staying there.
The front desk people won’t even look at you or acknowledge you ornsaynhello.
It was so disappointing. Every couple of years I come to visit my parents in VA and we pick this hotel due to proximity. I am not sure next time we will stay here. It was awful
Assa
Assa (7 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 22 日
Ralph
Ralph (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 19 日
The common traveler
Please be careful when booking with hotels.com because they are under Expedia, and some of the hotels that they book for are not negotiable, once they got your money they are not budging for any reason, even if it was a mistake when it was concerning the date that you booked. I was severely disappointed in the outcome.
Dennis
Dennis (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 18 日
Princess
Princess (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 17 日
Braxton
Braxton (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 10 日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 2 日
The room was super stuffy and the pipes could be heard knocking at night
Monica
Monica (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 25 日
Staff super efficient
Dustin
Dustin (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 2 月 24 日
El hotel es excelente, el desayuno podria mejorar
JOSE
JOSE (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 19 日
Susan
Susan (1 晚行程)
Travelocity 真實旅客評價
4/10 一般
2025 年 2 月 19 日
The breakfast was horrible. Everyone was complaining about it. It's a nice hotel but has had no maintenance.