Key creator did not work. Never got a key to the room. Had to ask for front desk to let us into room or leave a family member behind to open the door.
Jeff
Jeff (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月24日
Daniel
Daniel (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月17日
Clean nice beds
Christina
Christina (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月16日
Yohana
Yohana (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月16日
Yohana
Yohana (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月11日
It was a great stay
Jonathan
Jonathan (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月5日
Erika
Erika (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月31日
Do Not Book
We booked with a 3rd party hotel 3 weeks ago and were told the system was down and that they couldn’t honor our reservation. We had to purchase the room again out of pocket because the issue couldn’t be resolved by hotel and the 3rd party. Still waiting on a refund from that visit. We were told that we could get the room through holiday inn itself cheaper and were charged more than the original hotel fee. So upset and now all the phone numbers listed for said hotel are out of order. This has been going on for weeks now. No resolution. Do not book here. Hotels.com has told us they need to verify this before they can refund us and we’re still waiting for refund. Feels wrong. It’s been nearly a month and still no refund. I’ve called 6 times and spoke with multiple representatives. No help! I was a silver member for years but never again will I use this app or this specific hotel.
Monica
Monica (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月27日
10 out of 10
Staff was great they were so helpful.
Jasmine
Jasmine (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月26日
hector jesus
hector jesus (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月6日
Very Helpful Front Desk but Poor Construction
First I must thank Nancy(1st shift) for all her efforts to correct all the issues but we had to suffer through three nights and three room changes due to poor new construction and rude loud people.
1st room had loud rude people sounded like fighting at 2 - 4am, toilet seat was very loose, towel rack was broken, and the Live sream did not connect.
Room 2 had electrical safety issues which caused us to change rooms at 11:30 pm.
Room three was better but you could hear the toilets flushing from the upper levels.
Kitchenette area had a broken pancake maker and the breakfast was overcooked.
Lastly, the property is next to a fire station and rail road track which didn't help with my sleep.