Welcome to Candlewood Suites Dallas Plano East Richardson, where a 24-hour gym and barbecue grills meet convenience. Unwind on the terrace or explore the gift shop, all while staying connected with in-room WiFi and enjoying helpful staff.
Eisemann Center for the Performing Arts - 5 min drive
Curtis Culwell Center - 6 min drive
Plano Convention Center - 7 min drive
University of Texas at Dallas - 7 min drive
Getting around
Dallas-Fort Worth International Airport (DFW) - 31 min drive
Love Field Airport (DAL) - 33 min drive
Dallas Union Station - 21 min drive
Dallas Medical-Market Center Station - 24 min drive
Bush Turnpike Station West - 25 min walk
Restaurants
McDonald's - 3 min walk
Taco Bell - 2 min drive
Sonic Drive-In - 9 min walk
Burger King - 4 min walk
Popeyes Louisiana Kitchen - 2 min drive
About this property
Candlewood Suites Dallas Plano East Richardson by IHG
When you stay at Candlewood Suites Dallas Plano East Richardson by IHG, you'll be within a 10-minute drive of University of Texas at Dallas and Baylor Scott & White The Heart Hospital. Guests can visit the 24-hour fitness centre for a workout, and freebies such as WiFi and self-parking are added perks. A snack bar/deli and a terrace are offered, and in-room conveniences include fridges and microwaves. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
92 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 6 AM
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Pets
Pets allowed (dogs and cats only, 2 total, up to 36 kg per pet)*
Service animals welcome
Specific rooms only*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Barbecue grills
Snack bar/deli
Working away
24-hour business centre
Services
24-hour front desk
Dry cleaning/laundry services
Facilities
1 building/tower
Built in 2009
Safe-deposit box at front desk
Terrace
Television in common areas
24-hour fitness centre
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Handrails in stairwells
Well-lit path to entrance
Room amenities
Be entertained
DVD player
42-inch TV
Premium cable channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Window screens
Sleep well
Down duvet
Blackout curtains
Bed sheets provided
What to enjoy
Individually furnished and decorated
Separate dining area
Freshen up
Private bathroom
Shower/bath combination
Rainfall shower heads
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Fridge
Freezer
Microwave
Kitchen
Stovetop
Toaster
Waffle maker
Cookware, dishes and utensils
Dishwasher
Ice maker
Paper towels
More
Weekly housekeeping
In-room safe
Connecting/adjoining rooms available
Cleaning supplies
Fees & policies
Refundable deposits
Breakage deposit: USD 50.00 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 20 per pet, per night (maximum USD 150 per stay)
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Candlewood Suites Dallas Plano East Richardson Aparthotel
Candlewood Suites Dallas Richardson Aparthotel
Candlewood Suites Dallas Plano East Richardson
Candlewood Suites Dallas Richardson
Candlewood Suites Dallas Plano East Richardson Hotel
Candlewood Suites Dallas Richardson Hotel
Candlewood Suites Dallas Plano East Richardson
Candlewood Suites Dallas Plano East Richardson by IHG Hotel
Candlewood Suites Dallas Plano East Richardson by IHG Plano
Candlewood Suites Dallas Plano East Richardson an IHG Hotel
Frequently asked questions
Does Candlewood Suites Dallas Plano East Richardson by IHG offer free cancellation for a full refund?
Yes, Candlewood Suites Dallas Plano East Richardson by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Candlewood Suites Dallas Plano East Richardson by IHG?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 36 kg per pet. There's a charge of USD 20 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Candlewood Suites Dallas Plano East Richardson by IHG?
Yes, there's free self parking.
What are the check-in and check-out times at Candlewood Suites Dallas Plano East Richardson by IHG?
Check-in start time: 3 PM; check-in end time: 6 AM. Check-out time is 11 AM.
What is there to do at Candlewood Suites Dallas Plano East Richardson by IHG and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Does Candlewood Suites Dallas Plano East Richardson by IHG have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster and a waffle maker.
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Candlewood Suites Dallas Plano East Richardson by IHG Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
2 September 2024
Good place to stay
EDUARDO
EDUARDO, 1-night trip
10/10 Exceptional
28 July 2024
Good hotel stay
It was a great stay enjoyed myself
Brenna
Brenna, 5-night trip
10/10 Exceptional
4 November 2024
Overall not a bad place to stay.
The staff was friendly and helpful when I had questions. The room had a very comfortable bed and everything was clean. There were quite a few folks staying there and despite that it was very quiet. I would stay here again.
Wesley
Wesley, 2-night trip
10/10 Exceptional
25 May 2024
Great place to stay for business trip!
Jiping
Jiping, 1-night trip
10/10 Exceptional
6 September 2024
The people were great. We had a nice time. Very nice hotel
Jamie
Jamie, 2-night trip
10/10 Exceptional
18 September 2024
Staff was very friendly. Close to where I was working.
Mark
Mark, 1-night trip
6/10 Good
2 February 2025
Bad smell
The hotel and room had a very weird smell. It was not pleasant.
Kristen
Kristen, 1-night trip
6/10 Good
19 November 2024
Average
It was an average hotel
Vanette
Vanette, 1-night trip
6/10 Good
14 February 2025
The bad and the good.
I've stayed here twice now and both times were ok. The two gripes that I have are 1) turning into/out of the parking lot onto the frontage road is difficult to say the least. It can be very dangerous. 2) I respect the fact that some folks like to cook in their rooms because eating out is expensive * but* with several different rooms cooking several different meals the hallways smell very unpleasant at times and the odors make it into my room. Something should be done about this.
On the plus side, the room was clean,the bed was comfortable, and it was quiet. The hotel staff was very pleasant as well.
Verified traveller
3-night trip
2/10 Poor
8 January 2025
The front desk person attitude was terrible… He is not accommodating and rude behavior.
irfana
irfana, 3-night trip
8/10 Very good
26 March 2024
This was a quiet property in the perfect location for the event we were attending.
Brenna
Brenna, 1-night trip
10/10 Exceptional
29 January 2024
I love it here!
Wonderful rooms and service.
Verified traveller
2-night trip
10/10 Exceptional
8 April 2024
Quiet and great customer service.
Taiwo
Taiwo, 1-night trip
8/10 Very good
28 May 2024
Good value
Hotel room is spacious, quiet, and comfortable- would be a very comfortable place for a longer term stay. Good location for our needs. Only issue was the elevator was broken for our overnight stay.
Kathleen
Kathleen, 1-night trip
10/10 Exceptional
27 September 2023
Very helpful and friendly staff
Inocencio
Inocencio, 1-night trip
10/10 Exceptional
23 January 2024
Management was fab
Adam
Adam, 2-night trip
10/10 Exceptional
15 May 2024
Good experience
Gary
Gary, 1-night trip
10/10 Exceptional
17 January 2024
Great Location, but inside need more washers and Dyers .
David
David, 6-night trip
10/10 Exceptional
23 April 2024
Room is acceptable
Alphonse
Alphonse, 1-night trip
8/10 Very good
27 November 2023
Great customer service! Very clean for an older facility.
Charlotte
Charlotte, 1-night trip
10/10 Exceptional
26 March 2023
The GM or manager was awesome who had checked me in. Loved my stay , will definitely be back when I’m back in town. Rooms were clean and comfortable only thing , I found a razor in the shower from previous guest other then that my stay was amazing !
Amber
Amber, 1-night trip
8/10 Very good
8 October 2023
There was a 15 minute wait to check in due to the front desk person being a no call no show but the manager eventually showed up at the front desk to help out and was friendly and helpful. The facility were clean and smelled good. The rooms were spacious as well.
Cherrell
Cherrell, 1-night trip
6/10 Good
3 September 2024
This hotel does not accept cash. It made it very inconvenient because I don’t use credit cards. You also have to pay $100 deposit for your room, and wait 2 days for reimbursement. They also do not have a pool!!!
Holly
Holly, 3-night trip
8/10 Very good
25 May 2024
This hotel is super clean and looks new. The only issue I have is the smell. I think it comes from the auto misters in the hall. It is a strange smell that is very off-putting. Without the smell I'd give it 5s all around. The staff is really friendly.
Jason
Jason, 2-night trip
6/10 Good
5 May 2024
Hotel was nice and modern. Its location was sketchy next to a run down liquor store. The worst thing was the smell in the room. Somebody cooked something terrible in there. It was masked with a deodorant that didn’t help. If the smell wasn’t there it would have been perfect.