The hottub light never turned on at night. Otherwise my trip was great.
Justin
Justin (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月6日
Scott
Scott (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月4日
Jennifer
Jennifer (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月18日
Nicole
Nicole (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月18日
Let down.
We get that stuff happens but the hot tub/pool was out of order, the elevators broke…. Not what we were expecting. Bartender named Jose in the lobby was the highlight of our entire stay. Not happy with the visit other than him.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月28日
Excellent hotel.
Bob
Bob (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月25日
Kelley
Kelley (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月24日
Pauline
Pauline (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月24日
Jessica
Jessica (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
Jules
Jules (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月13日
Moises
Moises (2 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月12日
For what we spent on this room, I was disappointed that we couldn't get room service. We called to find a menu and they said it was on the website but it wasn't. Called again and that person said we couldn't get room service because they were too busy. We went down to the restaurant and ordered 2 bacon cheese burgers and said to call when they were ready and we would come get them. We got the call and went to get them which were barely warm and one had bacon and one without. Also the tv went out. Do not plan on staying at a Hilton ever again.
Brenda
Brenda (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月11日
I enjoy my stay
Calvin
Calvin (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月10日
Great visit!!!
Easy access off interstate and close to restaurants! Staff beyond helpful!!!
Gillian
Gillian (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月9日
Parking is an additional fee. $20 a day. That’s terrible. My room didn’t have any shampoo in moldy locked bottles. It was like being in a crime ridden Walmart.
Staff was exceptional. Convenience items were very expensive ($4 for a microwave popcorn bag)
I would not stay here again.
Colleen
Colleen (1 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月29日
Jose was an excellent bartender!
Cindy
Cindy (5 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年10月29日
The front desk staff was great. That’s about where it end. I was placed in a handicap room for some reason. The fridge didn’t work and ruined our left overs and food we purchased for breakfast as the breakfast meal is super expensive for just add water eggs and such. Our room was never cleaned or towels restocked for some reason. Bed was not comfortable at all and the blankets are stupid thin and hard to figure out as they are fitted to the bed. Then to be woken up in the early hours by the loud Cuban staff shouting at each other down the hallways all morning while cleaning. Disappointed as we have stayed here before and didn’t have this experience on the last stay. I don’t think we will be back.
Chad
Chad (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月28日
Good location and updated rooms
The hotel is in a good location. Everyone says that the San Marco neighborhood is the best in Jacksonville and it's convenient to take the Skywalk or water taxis over to the stadium. The room was nicely updated and pretty large. My only complaint was that there was never coffee in the morning in the lobby. You pay for breakfast, but there was complimentary coffee and it was always empty.
真實旅客
4 晚行程
Hotels.com 真實旅客評價
4/10 一般
2024年10月28日
Left much to be desired.
Not so good. I didn’t realize I would be playing exterminator during my stay. Three cockroaches. And the remnants of another that was killed prior but left on the carpeting. No room service available. There’s a five bar across the street playing club music until 2am which you could literally feel in the room. I asked for parking to be comped to make up for the inconvenience and was ghosted. Front desk attendants were not professional nor welcoming. Sorry sack for a Hilton brand hotel. Will not be staying again.
Joshua
Joshua (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
Michael A
Michael A (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月26日
Fernandez
Fernandez (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月22日
N/A
Stephanie
Stephanie (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月16日
Not a bad spot. Prefer something walking distance to night life
Joshua
Joshua (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年10月12日
We were given a horrible room when we first arrived. After seeing the room we had to convince the lady at the front that we purchased and paid for a king upgraded room. She finally gave us the room we paid for. A lamp shade fell out of the bathroom light and shuddered everywhere. I had to ask 3 x to have it vacuumed up and not swept as there were tiny pieces everywhere. Again huge attitude at the front desk.