The front desk clerk or manager had a nast personality. Had a issue with flying in early and had no where to leave bags until check in, only option from her was to leave it in the dining room, open to public. Her personality and professionalism was extremely bad. We got better help and options from maid service. She needs to check her personality outside.
Henry
Henry (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月16日
Cheryl
Cheryl (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月15日
Pricey but convenient
We arrived after regular check in hours. Called the after hours number posted and service was immediate and courteous.
The facility is not new and it shows. The shower in our room featured a waterfall type shower head. Flow was good and hot water supply was good. Sink water supply and pressure was weak. Toilets are old and sit LOW. The toilet functioned fine. No issues there.
The room is set up up with a couch at the foot of the bed and the television is mounted directly over the couch. That means you can only view the television from the bed; which I felt uncomfortable. You don’t go to Key West to watch TV.
Electrical outlets are aged, allowing plugs to fall out and lacking in quantity.
Parking was a half block away and not inconvenient.
The location is prime. Right at the halfway point of Duval St from East to West. If you are a walker you can walk to anywhere conveniently.
Breakfast provided is minimal however there is a Cuban Coffee Queen facility 50 yards walk across the street.
There is a pool and a hot tub on a second floor deck and you can sit on the deck and watch the pedestrian traffic on Duval St while relaxing there.
Front desk has limited hours.
The after hours contact is the star of the hotel. Natalya is a whirlwind of activity and hospitality. There was nothing we needed that she did not accommodate to our satisfaction.
Richard
Richard (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月15日
À refaire
Centre ville, très bruyant la nuit car touristique mais bien dans l’ensemble.
Antonio
Antonio (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月7日
Steht mitten im Geschehen. Zentral gelegen.
Peter
Peter (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月3日
Location Location
Last minute Halloween getaway. Location is fantastic. Was worried about noise but our room was back off Duval and on the interior so noise was quite tolerable w AC running for white noise. Clean and basic. Included bfast is basic. Pool w jacuzzi is on second floor. Nice option to have but was basic and small. Price was ok too comparatively.
Dan
Dan (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
Fred
Fred (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月14日
2 nights in Key West
Hotel is in a great area. Right in the middle of all the action. Front desk lady very nice and helpful. I will stay there again when I go next time.
Steven
Steven (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月23日
This is an amazing location. Rooms bigger than I thought, nice pool deck, very friendly woman at reception. Convient parking. It was a great stay!
Amanda
Amanda (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月18日
JORGE
JORGE (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月3日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年8月19日
!
Willie
Willie (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月4日
Andrea
Andrea (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月29日
Best thing is it's in a great location, convenient and close to everything in Key West and right on Duval street. Rooms were nice, good size, and clean. Small pool was more like a big hot tub but very enjoyable. Second floor patio area was nice to relax and people watch on Duval street. Walgreens was right downstairs and not overly priced. Expect noise at night as it is on Duval street but air conditioner and bathroom fan were able to drown it out. Overall worth the price and I'd stay here again.
Chris
Chris (3 晚友伴旅程)
Expedia 真實旅客評價
6/10 不錯
2024年7月27日
william
william (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月26日
Geima
Geima (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年7月26日
Rude
Lady at front desk not friendly. Short and rude. Asked to have room moved and she said booed but could have swapped as no one was there yet.
The property was in an excellent location on Duval St. and was a short distance to the most popular bars and attractions but far away enough for a good nights sleep. We had a very nice stay but I would like to see them improve their breakfast options. Overall, we would recommend.