Tv didn’t work and bed was not so great. Hotel overall was fun
Daina
1 晚行程
10/10
Tyler
1 晚行程
6/10
Room is dated. Cleaners no attention to detail. Furniture was old and stained. Broke to ancient luggage racks. Embarrassment for the property touted as 9 out 10 stars.
Raymond
2 晚行程
2/10
The bathroom was out of shower gel and conditioner and there were crumbs on the tables. The bed frames are old and outdated
真實旅客
1 晚行程
10/10
Michael
1 晚行程
10/10
Peter
1 晚行程
10/10
Sara
2 晚行程
8/10
Heather
1 晚行程
8/10
Felt comfortable at this hotel, lots of food options but really enjoyed eating at Fireside Kitchen mostly, room was clean and service of hotel was very accommodating when asking for more towels, coffee and water. Would stay here again!
Michelle
4 晚行程
8/10
Disappointed they rented my room out and downgraded me from a king to queen room. Unfair
Paul
1 晚商務旅程
8/10
Jeffrey
1 晚商務旅程
8/10
Everything was great other than some lacking amenities, such as multiple ice makers not working. Drink servers need to get around more quickly.
James
1 晚友伴旅程
4/10
Janet
3 晚行程
10/10
Amanda
1 晚友伴旅程
10/10
Great stay!
Megan
1 晚行程
6/10
Had problems with the Ameristar in the past, but we thought we would give them another try just due to the proximity of other casinos. The rooms appear to be nice, but the headboards are cushioned and wore out have rips and tears in them need to be replaced, the bathtub was dirty. There were some mold and mildew in the shower.
John
1 晚行程
10/10
Stay was awesome. I actually won 1,500 on the 1 dollar slots. Room was nice and clean
Michael
1 晚友伴旅程
2/10
I booked the room and I called them because we were running late because of car problems they said that the room would be held but when we got there my reservation was canceled and they still charged me and I tried to get a room still the woman at front desk was snotty and refused to let us have a room I was charged for a room I did not get I will never stay at their property again I found a room at another property I am upset because they should not have charged me for a room I did not get and I was charged more than I should have
真實旅客
1 晚行程
6/10
nadine
3 晚友伴旅程
10/10
Hotel check in was very quick and the staff was very friendly. The room was very clean. The bathroom was huge! Big fluffy towels were so nice. The beds were super comfortable. Overall, one of the nicest hotels I have stayed at during travel.
真實旅客
1 晚行程
6/10
It was fine. Nothing special about it. I had tried to get a hold of anyone there ahead of time to see if there were any specials they had for anniversaries and it was nearly impossible. I emailed, AND left messages and it took 4 times for someone to finally get back to me. Next time I'll look at one of the different hotels.
Kylene
1 晚行程
10/10
The best part was the pool and 2 hot tubs. We couldn't get enough of the outdoor one. They had plenty of options for dining but loved that they also had a good selection of grab and go items for sale at the front desk. Valet is complimentary and friendly. We loved our stay and hope to return soon.
Danielle
1 晚行程
10/10
We stayed in the
Robert
1 晚行程
10/10
This is the second time we have stayed at Ameristar in Blackhawk and it has not disappointed!! The rooms are spacious and there is ample amenities! Sitting in the hot tub outside was a favorite of ours! Will go again!
Kellie
2 晚家庭旅程
4/10
Sheets were dirty, no trash bags, smell was not nice in our room when we checked in. Poor air quality in the room both nights could barley sleep cause I could not breath. Very congested until I got outside. I've been here before but this weekend was horrible. Will not be going back to this hotel.