We appreciate much the assistance from the reception when we check in. BTW, the hotel is close to Ponte di Rialto instead of Piazza San Marco though it lies in between, we alight wrongly in San Marco and have to lift luggage up and down from stairs, a really big mistake but thanks to the hotel staff and they help us get the luggage to check-in. Hotel is only 2min. straight walk from Rialto in fact. Hotel room condition is OK though relatively small for 3 persons; breakfast, wifi are both good.
olga (5 晚行程)
Zakaria (2 晚行程)
Helen (3 晚行程)
Scott (2 晚行程)
We arrived exhausted at 11 pm to Venice. When I booked it said annex to the hotel. I sent an email saying my mother is handicap to make sure there is an elevator. I saw 3 emails through expedia asking me when we would check in nothing about the annext situation which was claimed was sent. Usually what this means is that it is a building connected to the hotel. It was not. It was not. It was a walk and over 2 stories steps with my handicap mother. Staff were okay. Harley was as nice as he could be. But I was disappointed and would not recommend it to anyone. The place was not very clean or comfortable. The floor in the room was uneven. And the ac in the rooms needed to keep the windows open, it was loud and barely made the rooms cold and we had issues with mosquitos which my son is allergic to. The closets had extra towels and sheets in it as storage and the bathroom had a space where all the cleaning supplies were. I did not want to ruin my vacation in venice but would never repeat it again.
Maria (2 晚家庭旅程)
Fremragende ophold 🤗
Fantastisk ophold på San Luca. Vi fik det dejligste værelse i meget romantisk stil. Service var i top, og vi boede en spytklat fra Markuspladsen. Alt i alt et fantastisk hotel med god placering.