I enjoyed our stay at this property, immensely. The managerial staff was attentitive and helpful (thank you, Francesca). The room was spacious, clean, and had all the amenities my family required. It was extra convenient having a grocery store and a cafe/bakery located adjacent to the lobby. The only thing that was slightly inconvenient were the lack of sidewalks, leading away from the facility. I was required to rent a car in order to navigate around the Santa Severa area. I did, however, know that prior to my stay, so there was no surprise. Other than that challenge, our stay was wonderful and I'd definitely recommend this facility to families on vacation.