2/10 欠佳
2025 年 8 月 15 日
Disappointed
The location is great — just a short walk from the Château.
Unfortunately, our “Premium” apartment for 5 turned out to be more like a slightly larger studio. There were no separate rooms and space was limited. We managed, but it felt cramped. Of the sleeping options, only one bed was truly comfortable; the two convertible sofas were not only less comfortable but also squeaky.
The bathroom was in poor condition — significant humidity, stains on the ceiling, and an unpleasant odor. The shower’s drainage was badly designed, leaving a permanent pool of water that never fully went away, meaning each shower began with standing in the previous water.
While the area outside was quiet, inside was another story. The sound insulation between apartments was poor, so noise from neighbors carried easily.
The team on site was friendly and helpful during our stay. Sadly, it ended on a bad note: we accidentally left our child’s toy behind. The staff messaged us about it, and we offered to pay for shipping, but after that they simply stopped replying.
Olga
Olga (2 晚家庭旅程)
Hotels.com 真實旅客評價
