Room service was terrible. The actual customer service at the desk left a fair amount to be desired. Kind of disappointed to say the least.
James
James (5 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 20 日
Nice room, but....
I was so very tired when I arrived. My room looked lovely. I went to wash my face- no towels. Called the front desk, got put on hold so long I gave up and went downstairs to ask for towels.
The security lock on the hotel door was missing. The front desk clerk explained helpfully that was because "somebody broke it." A bit unnerving. The place was far from full but he didn't offer me a room with a functioning security lock.
The bathtub drain leaks water, making it annoying to take a bath.
The continental breakfast is nothing special, but at least they have eggs (from liquid eggs), bacon, fruit, yogurt, and almond milk.
Nobody knows how to use the TVs. Very annoying.
The next morning I heard people complaining about lack of towels and the useless TVs.
The bed was comfortable.