Spent two nights, quiet and conveniently located for exploring Puebla
Jack
Jack (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
Unbeatable location-clean, colonial and perfect
Beautiful hotel with all the amenities. Very colonial. Mezcsleris and restaurant downstairs were great and staff was great. The terrace lounge wasn't my favorite-food wasn't great and staff was young and packed knowledge as well as the vibe just didn't fit the lounge. They played very depressing music for a rooftop lounge.
The hotel room was great. Comfortable and clean.
Most of all, the location is UNBEATABLE. You are steps away from the Zócalo but on s nice tree-filled street with stores, restaurants and bars.
I hope I get to stay here again.
Royce
Royce (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月25日
EXCELENTE COMODIDAD
Maria del Carmen
Maria del Carmen (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月25日
Fernando
Fernando (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月18日
Location and rooftop bar
Miguel
Miguel (4 晚浪漫旅程)
Travelocity 真實旅客評價
6/10 不錯
2024年9月13日
Las escaleras estan terribles, los escalones muy chicos y el nivel muy inapropiado, las habitaciones muy incomodas, el baño esta ubicado en una puerta que se ve para el pasillo, muy incomodo todo. Las instalaciones con muy viejas.
jose angel
jose angel (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月9日
Precioso edificio. Me encantó su escalera
El elevador desafortunadamente estaba fuera de servicio
MARTHA IRIS
MARTHA IRIS (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月3日
Nancy
Nancy (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月22日
Raquel
Raquel (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月16日
Le falta mantenimiento en general
Servicio a la habitación muy lento y con errores
Javier
Javier (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月9日
Muy recomendable.
Carlos
Carlos (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月6日
No tenia elevador,
Javier
Javier (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月5日
es un lugar comodo y tranquilo para descansar
como observacion, el elevador estaba en mantenimiento y las puertas de los balcones no se abrian.
el servicio yu atencion en general fue excelente.
Mario Cesar
Mario Cesar (3 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年7月12日
On the positive side, the hotel's location is excellent, just off the main square of the historic centre. The decoration and style of hotel is tasteful and very colonial. The price is reasonable and the rooms are nice, clean with plenty of drawers and cupboards and a good size safe. The shower was excellent and the maid was friendly and helpful.
On the negative side the lift was not working and had not been for some months according to previous reviews and there was no porter service. We were lucky because they changed our room to the ground floor as we had a heavy suitcase. The doors had frosted glass panels with thin curtains covering them but you could see inside if you looked close to the glass. The TV only had 8 channels and was a poor selection. The room cards had the hotel name and room number on them, which I would consider a security risk if you lost it or had it stolen. On Expedia it listed bathrobes but there weren't any.
Overall apart from minor niggles the hotel was good clean with excellent location and would stay again.
Maria
Maria (3 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年7月5日
Me hubiera gustado que se pudieran abrir los dos balcones, que la parte del baño cierre y que la tina no estuviera pegada al inodoro porque se hace un espacio súper chico, también deberían de poner más toallas ya que si usamos la tina y hay regadera no alcanzan las toallas que ponen
Katherine
Katherine (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年6月27日
It was a prime locations d super attentive friendly staff. The room was very clean. And it was great to have a restaurant onsite. The old building was really beautiful.
Improvements I would make are to mitigate the super strong mildew smell in the room-104. I believe it’s coming from the closet, which I didn’t use because of the smell. If the rooms could have more natural light, too, that would be nice, but maybe that is just the way it is w old buildings in Mexico.
Jennifer
Jennifer (5 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年6月4日
Staff switched rooms to start. Gave out king room to another family member. Very awkward to resolve. Elevator broken & multiple trips to get Wi-Fi , directions to use AC. Front room near street loud all night. Was not a value & worse place we stayed in Mexico. One star is generous. Location is ONLY bonus but plenty of other options much better. We left early .
ROBBIN
Travelocity 真實旅客評價
10/10 完美
2024年6月3日
Hidden gem in Puebla!
From the moment I arrived til the very last minute that I left the hospitality here was amazing! I stayed for 3 days and I really booked my next stay. So convenient to everything Puebla has to offer! I highly highly recommend this hotel to anyone. Also check out the Terrace and restaurant and bar!
Nancy
Nancy (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年5月12日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年4月1日
Liked location close to the zocalo and all.
Liked the casona
Didnt like the room with windows that didnt open, floor tiles loose, stained sheets and towels and no room vemtilation. I was waiting 15 minutes in the los.chismes bar and was ignored by all waitress. And Barman
Bad customer service!
marco
marco (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年3月29日
El edificio es una belleza y está muy bien ubicado, a media cuadra de la Catedral. El personal es muy amable y cortés. Deben mejorar el uso del elevador porque se descompuso varias veces, lo mismo que el servicio de desayuno en el restaurante.