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Palazzo Alexander Hotel

4.0 star property
City-center Lucca hotel with bar/lounge

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Photo gallery for Palazzo Alexander Hotel

Balcony view
Property entrance
Reception
Down duvets, minibar, in-room safe, individually furnished
Bar (on property)
In Lucca's historic heart, Palazzo Alexander Hotel offers an elegant retreat. Tee off on the 18-hole golf course, unwind with a book in the library, or explore the city on two wheels with bike rentals. With helpful staff and free in-room WiFi, your stay is sure to be a memorable experience.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Airport transfer
  • Connecting rooms available
  • Laundry facilities
  • Non-smoking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Bar/lounge
  • 24-hour room service
  • Babysitting
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Library
  • Computer station
  • Front desk safe
  • Snack bar/deli

Feel at home (6)

  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is HK$2,824
HK$3,189 total
includes taxes & fees
25 Sept - 26 Sept

Room options

Check availability for these dates

Tonight

Sep 7 - Sep 8
Check availability for tonight Sep 7 - Sep 8

Tomorrow

Sep 8 - Sep 9
Check availability for tomorrow Sep 8 - Sep 9
Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite Tosca with balcony

Down duvets, minibar, in-room safe, individually furnished

Junior Suite Tosca with balcony

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Smart TV
Down duvet
Bidet
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Down duvets, minibar, in-room safe, individually furnished

Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Down duvet
Bidet
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Double Room Single Use

Down duvets, minibar, in-room safe, individually furnished

Double Room Single Use

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Down duvet
Bidet
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Down duvets, minibar, in-room safe, individually furnished

Standard Double Room

9.6 out of 10
Exceptional
(16 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Down duvet
Bidet
  • 16 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Down duvets, minibar, in-room safe, individually furnished

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Down duvet
Bidet
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Down duvets, minibar, in-room safe, individually furnished

Family Room

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Down duvet
Bidet
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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  • Parking available
  • Free WiFi
9.4 out of 10, Exceptional, 1,001 reviews
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About the area

Map
Via Santa Giustina 48, Lucca, LU, 55100

What's nearby

  • Walls of Lucca - 2 min walk - 0.2 km
  • Lucca City Hall - 3 min walk - 0.3 km
  • Piazza Napoleone - 5 min walk - 0.4 km
  • Guinigi Tower - 8 min walk - 0.7 km
  • Piazza dell'Anfiteatro - 8 min walk - 0.7 km

Getting around

  • Pisa (PSA-Galileo Galilei) - 38 min drive
  • Peretola Airport (FLR) - 57 min drive
  • San Giuliano Terme Ripafratta Station - 10 min drive
  • Nozzano Station - 13 min drive
  • Lucca Station - 15 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Caffe Casali - ‬5 min walk
  • ‪Bastian Contrario - ‬2 min walk
  • ‪Bar San Michele - ‬4 min walk
  • ‪La Tana Del Boia - ‬5 min walk
  • ‪Pizzeria Pellegrini - ‬5 min walk

About this property

Palazzo Alexander Hotel

Adjacent to a golf course, Palazzo Alexander Hotel is a great choice for a stay in Lucca. Freebies such as WiFi and wired Internet are added perks, and guests looking to stay active can experience the nearby hiking/biking trails and mountain biking. A bar/lounge and a snack bar/deli are other highlights. Fellow travellers love the helpful staff and comfortable guest rooms.

At a glance

DONE

Hotel size

    • 12 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)

What to do

  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Scooter/moped hire nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 1100
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • Adjacent to a golf course

Accessibility

  • Wheelchair-accessible
  • Lift
  • Assistive listening devices available

Room amenities

Be entertained

  • 50-inch Smart TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Down duvet
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 70 per vehicle (one way)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 30.0 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a first aid kit and window guards on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Also known as

Palazzo Alexander Hotel Lucca
Palazzo Alexander Hotel
Palazzo Alexander Lucca
Palazzo Alexander
Palazzo Alexander Hotel Hotel
Palazzo Alexander Hotel Lucca
Palazzo Alexander Hotel Hotel Lucca

Frequently asked questions

Does Palazzo Alexander Hotel offer free cancellation for a full refund?

Yes, Palazzo Alexander Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Palazzo Alexander Hotel?

Sorry, pets aren't allowed.

Is an airport shuttle service offered by Palazzo Alexander Hotel?

Yes, an airport shuttle is available. The charge is EUR 70 per vehicle one way.

What are the check-in and check-out times at Palazzo Alexander Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Palazzo Alexander Hotel and nearby?

Have fun with activities such as cycling, hiking and horse riding, and practise your swing at the nearby golf course.

What's the area around Palazzo Alexander Hotel like?

Palazzo Alexander Hotel is in Lucca Historical Center, a short 3-minute walk from Lucca City Hall and 5 minutes' walk from Palazzo Pfanner.

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Palazzo Alexander Hotel Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Breakfast
Room
Location
Cities
Bed
Car
Parking
View
Bathroom

What guests liked

  • Breakfast was consistently described as delicious, plentiful, and served with excellent service. (28 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Lovely quaint hotel

Beautiful quaint little hotel… lovely cooked breakfast to order. Roberto & the rest of staff amazing!
jane, 1-night trip

10/10 Exceptional

What a great little hotel with wonderful staff. If your looking at a traditional hotel in the heart of the old town then don’t look any further. The staff can’t do enough for you and the hotel is great for a short stay in Lucca. We plan on a return and would defo stay here again.
Jacob, 2-night trip

10/10 Exceptional

Family owned and hands on, Their hospitality was fantastic. A great place to stay!
Matthew, 3-night trip

10/10 Exceptional

Best hotel in all of Lucca

Perfect location inside the walls of ancient Lucca. Staff is incredibly friendly. Helping us find great food, sites and help getting around. Beds are comfy, great breakfast and cappuccinos
2-night trip

10/10 Exceptional

Always love staying at this hotel.
Patrick, 1-night trip

10/10 Exceptional

Amazing hotel
Emanuela, 1-night trip

10/10 Exceptional

Staff are super friendly and helpful!
Charles, 1-night trip

10/10 Exceptional

Excellent, conveniently located. extensive free breakfast included. Delightful, helpful staff. Highly recommend!!!
Bill, 2-night trip

10/10 Exceptional

The staff at front desk are the best! Thanks to Ricardo and Roberto and others for making this a great experience.
Charles, 3-night trip

10/10 Exceptional

Very nice property and staff.
Ronald, 2-night trip

10/10 Exceptional

Wonderful location and staff!
Huana, 2-night trip

10/10 Exceptional

I want to come back to Lucca just so I can stay here again. Wonderful!
Taylor, 3-night trip

8/10 Very good

Great location and fantastic staff. Would highly recommend.
Mathew, 2-night trip

10/10 Exceptional

Great staff

Great staff, very helpful
Michael, 2-night trip

10/10 Exceptional

Hotel Alexander is a gem of a property, beautifully restored and well-maintained. Staff is extremely friendly and helpful. Generous American style breakfast. Highly recommend for anyone visiting Lucca.
David, 1-night trip

10/10 Exceptional

So friendly

The staff was the best part!
Heather, 2-night trip

10/10 Exceptional

Excellent position for exploring walled city Lovely, helpful staff Old world atmosphere
Nigella, 2-night trip

10/10 Exceptional

Lovely hotel. Fabulous breakfast. Staff were very friendly and helpful . Great location in a lovely area .
kenneth, 3-night trip

10/10 Exceptional

Staff at hotel are wonderful. They do everything to please. We had a wonderful stay.
Cathy, 3-night trip

10/10 Exceptional

Great stay! The rooms are big with a Tuscan Palazzo feel. Gabriel and his father are really helpful guiding you with restaurants and around the city. Good breakfast, gentleman serving in the morning is very nice. It was a lovely stay!
Constantine, 3-night trip

10/10 Exceptional

Wonderful stay

Wonderful staff, balcony with view, breakfast. Very satisfied and will return!
View from our room
View from the balcony
Breakfast
Beautiful detail in our bathroom
Nina, 1-night trip

10/10 Exceptional

Excellent location. Charming building. Very helpful staff.
Frank, 3-night trip

10/10 Exceptional

We liked everything about this Hotel. From the moment we arrived, the owner was very helpful with recommending places to visit in Lucca. All the staff were helpful and the location of the Hotel was great. Excellent attention to detail and the breakfast was of quality and plentiful.
Carole, 3-night trip

10/10 Exceptional

Very friendly, helpful and professional staff. Beautiful lobby area where a delicious breakfast is served. We stayed in the Tosca Room which has a balcony overlooking Lucca and the surrounding hills; very unique for inside the wall. We would love to come back again.
Neil, 3-night trip

10/10 Exceptional

Lovely stay during festival weekend

Great stay during the Lucca summer festival. My friend and I loved our "family room" - two connecting rooms, both with its own bathroom. The staff were very nice.
rani, 2-night trip