The receptionist was clear and communicative from the moment I booked. Offered to send a car at an extra cost and gave me direct check-in instructions.
Amanda
Amanda (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月25日
Gute preis Leistung
Das Apartment hat alles was man braucht. Gutes internet.
真實旅客
9 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
Was comfortable, clean, and in a good location.
真實旅客
8 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年10月11日
Very clean place. Very modern. Feels like a mini condo. View out of the window was virtually non existent but doesn't matter. Still get lots of natural lighting.
There's a chicken or cockatoo that will wake you up at 4am straight through till 8am or so though. And it's off the main road so you'll be hearing cars and bikes throughout the day. Normal if you're used to Vietnam city culture but could be jarring if you're expecting a quiet stay.
It's walkable to a few places but at the same time can be slightly awkward for taxis to come through due to side road's size and entrances.
There's a washer which is welcomed but no detergent of any kind. A bit odd considering the unit has almost everything else you'd need.
Over all it's a great place
Danny
Danny (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月29日
A really nice place to stay about 35 mins (walk) to the centre of Ha Noi. The service was good throughout our stay, where the staff were welcoming and always checked if we needed anything else.
Maria
Maria (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月29日
Had a lovely time at this apartment!
The staff all made us feel very welcome and gave us recommendations for the local area. Our favourite place we have stayed in Vietnam. Beautiful rooftop. Comfy bed and was quiet enough. It’s close enough to be walking distance to the lake ,feeling like you are in the hustle and bustle!
Overall, cannot recommend this apartment enough
Goodhand
Goodhand (1 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月21日
This was probably the best hotel experience I have had during my many solo travels in Asia. The staff, facilities, and amenities were top-notch. Me and my friend were with 2 small kids but they took care of us very well. They made our stay very pleasant ..
Solius Ingrid
Solius Ingrid (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年7月31日
Okei for short stay
sharmaake
sharmaake (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年6月2日
Its clean!! and TV is smart one, which is plus
Linh
Linh (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年4月11日
The building is new, the apartment is nice, modern and fully furnished. I like this decoration, both of living room and bedroom is bright because of big glass door.
I think its best place with that price.
Kim Tuy?n
Kim Tuy?n (1 晚商務旅程)
Expedia 真實旅客評價
6/10 不錯
2024年3月5日
Property was lovely, room was lovely, area around the property not so lovely. Road works right outside the hotel making around the hotel very very muddy. Hotel is just off a very busy road so it gets very noisy. There are dogs barking all around at all hours, there was multiple cockerels outside our bedroom window waking us up at 2am and 5am every morning for a week, so no sleep was had. The walls are paper thin and we had a family next to us that insisted on keeping the front door open while their screaming child was awake all night. Other than all that above, there are some restaurants within a 10 minute walk but you have to get a cab into the city as it’s over an hour walk. Towels provided in the room are tiny, not proper bath towels and there aren’t any proper kitchen equipment. No washing powder provided even though there’s a washing machine in every room, nothing to dry your plates after they’ve been washed, cutlery wise - the two of us had 2 forks, 1 spoon and 1 knife between us to eat dinner with some nights (taking turns who used the knife)
Would stay closer in the city next time, or request a higher floor to try and get some sleep away from the animals.
Violette
Expedia 真實旅客評價
6/10 不錯
2024年3月4日
Mehrnosh
Mehrnosh (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年2月26日
Beautiful apartment. Staff was nice. There was road construction while we were there so that was a bit loud. Would stay here again
Robert
Robert (7 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年2月4日
Geneviève
Geneviève (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年1月23日
The property was nicely appointed, with excellent facilities. It was near a busy road and a bit noisy, with a Cockerell waking you at 5am
Sean
Sean (1 晚友伴旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年1月21日
Marcela
Marcela (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2023年12月19日
Rino
Rino (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年11月6日
The property is new construction, and the reception area is not yet complete. Near the West Lake, it is a 10 minute walk to coffee shops and restaurants, yoga studios, and small shops. Hanoi in general is a very noisy city, with constant road traffic. We slept well and soundly, but plan on waking up early simply due to the hustle and bustle of the city that starts before 7 am. Our room was immaculate and very comfortable. We would definitely stay here again. Given that we have also stayed in the Historic quarter, I have to say I preferred this location as it is a bit more tranquil and you can easily hail a GRAB to get to the tourist areas.
I had the misfortune of losing my cell phone as I entered the taxi in front of the hotel in the morning. After informing the reception team, they were able to trace who found the phone in the street by looking at the high definition security camera feed. My phone was then returned to me that evening. The staff went over and beyond to assist in this situation, and I cannot thank them enough.
Linda
Linda (5 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2023年10月29日
This hotel is not what the pictures appear as from the outside. I arrived very late after landing and my driver and I both could not tell this was the correct location; it literally looks like an abandoned building from the outside. After finally confirming it was real, I got checked in and went to room. Room was fine, mostly like the pictures. View isn’t anything to write home about, your view will be a busy road and a dark, dirty alley.
This property should really be more upfront about the amount of construction happening in the building. The outside is filthy and the first floor is a construction zone and equally as filthy.
Overall, I was okay enough with it to stay for the week as I booked but I was tempted to change hotels. I would not stay here next visit, however.
Michael
Michael (7 晚行程)
Expedia 真實旅客評價
4/10 一般
2023年10月21日
Air conditioner is fault. I need ask several times to exchange
Kwok Keung
Kwok Keung (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年9月21日
The best reception service in my life, I would recommend 10/10.
We got help with laundry. Recommendations for exchanging money and sightseeing. They organized two amazing, two day long trips for us. The two receptionists that we met talked well in English. They were polite and friendly. They went extra mile and called different locations and services for us, f.e. reserved tickets to the water pupet theater. The room was clean and spacious. AC worked without any problem. There was always some water and tee in the room.
There is a vegan restaurant on 1&2nd floor and city view rooftop cafe on 9th floor, The food was really tasty. Could not ask for more.
The hotel is located on main road lead from city center to Hanoi airport.
M Apartment
Expedia 真實旅客評價
10/10 完美
2023年9月19日
Absolutely excellent location near the old quarter. Staff go above and beyond to help foreign guests and are so helpful in helping with where to eat and what to do. Rooms are very spacious and clean.
Crescendo
Crescendo (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2023年9月18日
My girlfriend and I experienced great service while staying here. The receptionist gave us great recommendations, allowed us to leave our luggage there after we had checked out so we could explore more, and were very accommodating to all our requests. Hotel is located near Westlake, rooms are simple but good and there is room service every day. Highly recommend.
Hoang
Hoang (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2023年9月18日
Vacationed in Hanoi for one week and decided to stay at this hotel for 1 night. I didn't go wrong. First impressions are important to me and this place didn't disappoint, the location is less than one hour from the airport, close to a wide array of restaurants and shops.
The hotel is posh, clean and comfortable, the bed was one of the most comfortable beds I ever found in a hotel and the view of the city was worth every penny. I stayed in the 1 bedroom apartment with balcony on 6th floor which was quite spacious with plenty of storage space and conveniences. The property boasts spectacular views,
The most important thing to mention is the customer service, every single person I encountered was friendly, polite, helpful and efficient.
I am looking forward to my return.