Overall it's a good hotel but too bad if you don't have didi apps, it's hard to get a cab to the hotel from railway station due to its short distance (around 2km)
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
4/10 一般
2018年10月22日
Hotel staffs don't speak English. They use translator app from their cellphone but it barely translates well. I'm not saying the service of staffs are bad, just that it was very hard to communicate even on the front desk, housekeeping also in the restaurant. And although I make reservation through Expedia, they asked to pay the payment for the nights I'm staying so it took very long to explain I already fully paid. When check out front staff told me I didn't get to pay 1 night. I stayed for Oct. 11 and check out Oct. 16th, but this staff counted as 6 nights. It is the math issue... Although my taxi was coming soon, this staff kept telling me I didn't pay 1 night and I tried to explain by showing the calendar to count the nights I stayed, but still doesn't seem to understand why it should be count as 5 nights. I wanted to speak to the manager, so I use the translator app to call the manager but don't even call the manager but the staff acted like counting the dates I stayed again and said ok to go. What the heck...
Annie
Annie (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2018年8月15日
真實旅客
13 晚行程
Expedia 真實旅客評價
8/10 很好
2018年4月3日
Shoji
Hotels.com 真實旅客評價
8/10 很好
2018年1月17日
Lovely stay
Pretty good! Will recommend and come again
XIAO hui
XIAO hui (4 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2018年1月12日
Shoji
Shoji (2 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2017年8月17日
Check in took almost 40 mins because the hotel couldn't find the booking from Hotels.com (Expedia). Need more training on the service. I had to call oversea to let Hotels.com contact the Hotel, otherwise my booking is like ghost. Plus, this cost me long distance call to contact!
YITA
YITA (2 晚浪漫旅程)
Hotels.com 真實旅客評價
8/10 很好
2017年8月6日
The breakfast was good. Good value for the money I paid.
Grace K
Grace K (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2017年4月17日
Nice hotel in HuaDu area of Guangzhou.
Due to flight delays, I did not arrive until 12:30am. The room had been kept for me. The staff were very pleasant.One staff member at the front desk spoke English.
Garth
Expedia 真實旅客評價
8/10 很好
2017年3月27日
Good Hotel
A good hotel staff were very friendly no problem with most staff understanding English and very helpful room clean and very comfortable cleaned every day the only problem that I found was that the carpets need shampooing the only thing that was missing was there were no tourist information but staff said were waiting for some to arrive good price for this hotel
Ternece
Expedia 真實旅客評價
6/10 不錯
2017年2月4日
free local and national calls are the plus
there is no ventilation which gives the room very warm and not comfortable.
on the 2nd day of stay, the breakfast couldn't make ready at 7am. As I need to leave at 7:30am, I just grab a toast and nothing else can be available for eating.
真實旅客
Hotels.com 真實旅客評價
10/10 完美
2016年10月24日
Good place at an affordable price with best staff
Great staff but little bit away from the city however service is better than expected. the only draw back is food, for the breakfast they got the same menu again and again. never recommend the foods the taste was terrible. other than that all in good shape.
Charley
Expedia 真實旅客評價
8/10 很好
2016年9月17日
mycket vänlig och hjälpsam personal
då jag känner många kineser har jag en stor fördel här som hjälper mej med allt