We had to change rooms 3 times. It was an awful experience and one of the rooms had roaches in it. The cleanliness and smell was horrible
Diana
Diana (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月28日
Clean with good amenities and welcoming staff.
真實旅客
3 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月25日
It was a good stay. Loved the bathroom amenities.
Carmelo E
Carmelo E (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月24日
No soup in the bathroom, expensive parking lot
Didn’t have liquid soap in the shower for 2 days. I noticed it the second day of my stay and immediately went to the front desk to ask for soap, in liquid form on in tablets. I was able to get it on the third day o my stay. When we took showers we had to use a piece of soup that I travel with inside my luggage.
The glass doors of the closet inside the room were stuck so it was very difficult to close the closet
In the advertisement/ website of the hotel, it mentions that there is a parking lot for guests. it never mentions that you have to pay daily to a third party for the parking space. The hotel is not responsible for whatever happens to your car
Manuel
Manuel (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月17日
NO BREAKFAST NO PARKING SUCKS
The hotel itself is beautiful and very clean. However, the one thing that I disliked was you need to pay for parking which I've stayed at other hotels in Orlando around Disney and they always include parking. In the same note the stay did not include breakfast. This was a first at any hotel that breakfast was not included. Other than that staff was kind but the amenities were sub-par.
Aline
Aline (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月16日
Maxwell
Maxwell (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月15日
Deceptive and disappointing
Ill keep it short and to the point. Disappointing and below standards for a Hilton.
1) The "FREE shuttle" to Disney is a joke. Only goes twice a day and at horrible times.
2) AC did not work and the lights in the room are VERY low watt bulbs making the room VERY DARK. Not enough parking.
3) Breakfast is small and poor choices.
4) Not enough parking and you have to pay to park.
5) Only one front desk person ( a young man) seems to know anything. Everyone else just answers " I dont know". This is Not Hilton standards
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
Cindy d
Cindy d (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月14日
Nice location, but the spirit airlines of hotels
I did not appreciate being told I had to pay $30 for parking at a hotel I was already paying for. The mattresses need to be replaced as they are dented from use, the showers handle was broken, the head was separated from the wall. Overall very disappointing
Rachel
Rachel (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月11日
A Quick Pre-christmas retreat
We spent a couple nights here to experience Magical Christmas and checkout some of the resorts. Hotel was fine, the only issue I had was parking, not well lit and there are so many hotels jammed together. The only had two handicap parking spots.
Sondra
Sondra (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月10日
Princess
Princess (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月9日
Ashley
Ashley (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月9日
Princess
Princess (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月7日
Princess
Princess (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月6日
Orlando has a million hotels, do better
$27 surprise parking fee rudely informed to us by staff that had zero manners.
Justin
Justin (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月4日
Wow pay to park on site
Had to pay for parking 17-27$ .No one should pay for parking if youre a paying guest at the hotel . The breakfast was amazing and the chef was extremely friendly.
Dedra
Dedra (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月3日
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
I give you 3 STARZ
Everything was good. Suck the dogs piece everywhere.