Walked in room,,, it was stuffy and had mildew smell. Turned on AC. Worked very poorly. Took forever to cool down and it was 50 degrees outside. Went to shower after a long day of driving and the towel had a giant black hair on it. Only 2 towels in the room for 3 people. So we had to immediately request towels. Sheets on the bed were worn. Well past time to replace. Bed was not as comfortable as most hotels. Would pick another hotel next time in that area for sure.
Richard
Richard (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月3日
Kyle
Kyle (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月2日
Jessica
Jessica (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月30日
BENJAMIN
BENJAMIN (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月29日
Nice room
Very clean and well done with layout. Very pleased.
Joseph
Joseph (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月27日
I'd go elsewhere
Nice lobby but it pretty much stopped there. Lackluster service, broken elevators, incorrect wirong in the rooms, room key wouldn't work, window drapes can't close...
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年12月26日
Gorgeous hotel close to highways and restaurant. Very clean, however, the bathtub is pealing.
Gertrudys
Gertrudys (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月22日
Erica
Erica (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月21日
Flooded
The floor was completely flooded.. like inches of water. Apparently not a new issue because glade plug in to try and hide smell
Marci
Marci (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
Very relaxing. Staff was friendly and helpful.
Paula
Paula (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月9日
Room had a funny smell.
JACQUELINE
JACQUELINE (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
Chad
Chad (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月5日
Erica
Erica (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月3日
Diana
Diana (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月3日
Only bed was comfortable.
Your tub is flaking apart, the tub faucet continually leaks and the door card scanner doesn’t scan properly. Day one I had to return to desk because I was unable to open the door. In fact, every time we tried to open door it was very difficult to enter. Your scanner needs replacement!
Rudy V
Rudolph
Rudolph (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
michael I
michael I (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月14日
Kylie
Kylie (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月13日
Tv didn’t work at all, not informed of amenities. We didn’t know there was a restaurant or anything that the hotel had to offer! Wouldn’t have spent that much money if I’d have known the tv didn’t work! As a hh member, I expected much more!
Jamie
Jamie (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月13日
We were unable to stay for our booking because of Hurricane Milton. The staff told us they had damage and we would not be able to stay, which is understandable, but they also refused to refund us or move the reservation to another time. Given the circumstances I understand why we could not stay there, but we also live in the Tampa area and are also dealing with the effects of Helene and Milton. We were hoping for a staycation before we were impacted by losses from the hurricane, and for a company as large as Hilton not to even be able to work with us is absolutely ridiculous and unacceptable.