In the middle of night there was false fire alarm goes on whole night and every body have to evacuate from hotel room and we are staying in room 2209 all the way down from 22 floor all the way use fire exit door to lobby and wait for more than an hour until we back to our room but fire alarm still going on whole night. I would like to lodge a complaint for our suffered and argue for compensation that we have spent over $1200 a night stay was absolutely nightmare.
Regards
Mark Chow
Mark
Mark (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月26日
Huichi
Huichi (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月21日
FEN-HSIEN
FEN-HSIEN (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年2月6日
Ziwei
Ziwei (9 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年1月5日
Shuling
Shuling (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年1月5日
chak cheung
chak cheung (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月1日
Sean
Sean (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月23日
Tim
Tim (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月22日
jaehyun
jaehyun (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月21日
Andrew
Andrew (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月21日
Top lækkert hotel
Super lækkert hotel- morgenbuffeen var fantastisk! Book med ro i sindet!
Elisabeth
Elisabeth (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月19日
Iain
Iain (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月18日
Disappointing for a 5 star hotel
Location is great and rooms are super comfortable. A few issues for us, super loud music at 4am from another room, despite a call to concierge took them over 1.5 hours to get the musics turned down. Also, nobody to help with luggage when you arrive - which is awkward if you have multiple cases. Not the usual 5 star clientele, a lot of riff raff and drunks.
Professor Simon
Professor Simon (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月16日
Great luxury stay
When we arrived at 3pm to check in the reception was very busy however the lines moved quickly and we were offered welcome drinks whilst waiting in line. We also had a Polaroid photo taken which was a nice keepsake of our stay. When we checked in we were given a room upgrade for our Valentine’s Day stay. This gave us harbour views and prime spot to view the 9pm Darling Harbour fireworks. The staff could not have been friendlier or more welcoming. The room was great with a giant king size bed, awesome views and a cute round bathtub. The room was clean, spacious and comfortable. The decor of the room and the motel in general was quirky and modern. We had a giant soft shark on our bed! The mood lighting and electronic controlled curtains in the room were great additions. The motel is in a great location making it easy to access the sights and restaurants. This was a romantic weekend away initiated by hubby and we were both extremely satisfied with the choice of accommodation. Thank you
토요일 저녁 하버뷰의 불꽃놀이를 보기 위해서는 최고의 선택. 호텔도 하버뷰를 위해 모든 노력을 집중한 것 같음.
그러나 하버뷰 방향에 너무 많은 객실을 쪼개다 보니 층고가 너무 낮고 방 구조가 이상함. 로비로 가는 길도 좁고 길고 처음 보는 스타일이었으며 디자인 또한 아름답다기 보다는 복잡하다는 느낌.
수영장 물은 매우 차가워서 사용하기 힘들었음.
쉬러 가는 호텔이라기 보다는 하버뷰를 감상하며 파티를 즐기러 가는 느낌의 호텔같음.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年1月31日
Michele
Michele (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月30日
lizann
lizann (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月28日
What you would expect
We were in Sydney for two weeks, two days in the W and it’s a great area of the city right on the most active boardwalk in the city. Great launching pad and normal high W standards.