pillow is bad, not the first time, this happened for my previous visit to W, i have stayed here for more than 6 times. The pillow looks a tough sponge, and deflated with a sound there. When you move your head at sleeping, the pillow inflated, and deflated again with a sound, that is very annoying to fall asleep. At that moment, i thought i will need to bring along with my pillow. As i will come over Macau for one time in a week for gambling, i like the stiffness of the mattress, that is the best among the others. Hope W can provide a second choice of pillow.