The housekeepers were rude. And walked into my room unannounced as well
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年11月15日
Great stay
Clean rooms, soft comfortable beds
CHRISTINA
CHRISTINA (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月8日
Elissa
Elissa (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月5日
Hot tub was not working, coffee maker in breakfast area was also out of order. Coffee maker in room was moldy and slimy. Washer didn’t rinse or spin clothes, so had to hand rewash/rinse in bathtub and took took hours to dry. Despite these inconveniences, the hotel and rooms were exceptionally clean, kids loved the pool, and the property was beautiful and comfy.
Kristin
Kristin (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月1日
CALVIN
CALVIN (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月13日
Adrienne
Adrienne (2 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月13日
Upon checking in I was asked for a card for incidentals the young woman said my 1st card was “declined” so I used the exact card I used for booking and again she said “declined” NO neither were declined. I looked at my accounts and both cards had charges on them, okay no big deal the charges will fall off so I proceeded to my room.
Upon entering the room I was smacked in the face with the stench of mold & mildew. Upon turning on lights I realized this room absolutely was disgusting. There was HUMAN BODILY FLUIDS all over the mattress cover and housekeeping simply put clean sheets on top of it.
I went back to the desk and asked for a “clean” room and explained why. The lady at the desk and the manager gave me a different room and the manager went to inspect the 1st room. The second room was WORSE! Again a horrific smell of mold, furniture that had clearly been waterlogged so bad that the pressed wood was swollen and falling apart but that’s not the problem…. THERE WERE BED BUGS ALL OVER THE MATTRESS COVER and large spots of dried blood from them biting other people.
Typically I would’ve checked out BUT with it being graduation weekend at Ft. Gregg-Adams there weren’t many options of other hotels to choose from and well this was the “Top rated” hotel in the area. So Back to the desk I went! By this time the manager had left for the night and the girl at the desk acted as if this wasn’t the first time she’s heard of this.
Ugh room number 3 was bug free.
WON’T STAY AGAIN
April
April (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月12日
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beatriz
beatriz (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月9日
Melesia
Melesia (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月3日
Would Stay here again
It was nice and quiet, clean and staff was very friendly.
Laura
Laura (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月3日
Stephen
Stephen (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月1日
Laundry out of service entire stay
Kelly
Kelly (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月1日
I booked this hotel twice. Back to back. The first time their water pipe had broken so there was maintenance being done, very loud and disruptive. The washer and dryer were out of service the entire time we stayed which was frustrating. Would book again in the future but not any time soon due to their laundry facility.
Kelly
Kelly (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月31日
Very dependable
david
david (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月18日
Chastity
Chastity (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月12日
The young woman at the front desk Latisha was amazing, helpful and very knowledgeable about the area.
Tyrone
Tyrone (2 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月11日
Booked this stay for the pool/hot tub. Arrived and the hot tub was closed, the pool only leveled from 3.5ft to 5.15ft. The room’s conditions for a King Suite was below average. The bathroom had some hair and greasiness on the floor. Towels/wash cloths had other people’s hair stuck in them. The mattress cover of the bed was disgustingly filthy. It had stains (mostly yellow) and the sheets were not soft and plushy. For a Sleep Inn, I didn’t bet the best sleep there.
Akirra
Akirra (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月5日
Tina
Tina (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月31日
John
John (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月31日
Excellent stay
Vert good stay. Comfortable, clean and friendly service!
Analina
Analina (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年7月28日
The room we stayed in has many items broken like phones, door handle, hair dryer, etc.. felt like not maintained properly.