我可否免費取消皇家酒店的預訂，並獲發全額退款？

可以。皇家酒店在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

皇家酒店是否設有泳池？

是的，此住宿設有室內泳池。

皇家酒店是否允許寵物入住？

是的，貓狗可入住。此住宿收取每隻寵物每晚 GBP10的費用，你亦須繳付每次入住 GBP25.00 的按金。輔助動物豁免收費。

皇家酒店是否設有店內泊車位？

很抱歉，此住宿不設泊車位，惟附近街道有泊車位提供。

皇家酒店的登記入住及退房時間為何？

登記入住開始時間：15:00；登記入住結束時間：02:00。退房時間為 10:00。

皇家酒店是否附設娛樂場？

否，此酒店不設娛樂場，但歌劇院賭場 (4 分鐘步程外) 及麥加賓果 (6 分鐘步程外) 就在附近。

皇家酒店店內與附近有什麼好玩？

皇家酒店備有室內泳池。

皇家酒店內或附近是否設有餐廳？

是的，店內設有餐廳，名為Sea View Restaurant。

皇家酒店附近區域有何特色？

皇家酒店鄰近斯卡布羅市中心的南部灣海灘，短短 8 分鐘步程可到斯卡布羅站，13 分鐘步程即達北部灣海灘。旅客都對此酒店的優越位置讚不絕口。

斯卡布羅皇家酒店優惠

Q: 皇家酒店是否設有泳池？

是的，此住宿設有室內泳池。

Q: 皇家酒店店內與附近有什麼好玩？

皇家酒店備有室內泳池。

10/10 完美

2025 年 10 月 18 日

Amazing!

We have just returned from a fantastic stay at The Royal. Every member of staff we engaged with were professional and so friendly, a credit to the Hotel. The room was so comfortable and clean with a lovely sea view and the hotel had character and charm . The food was delicious and served in a beautiful dining room. We cannot fault anything and will definitely be returning. Thank you!

Michelle (2 晚家庭旅程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 10 月 14 日

Standards have dropped

Arrived early, was allowed to enter room (supposedly cleaned?). Inspection of room, found dust around skirting boards. Spiders webs on window sills. Two chairs had not been cleaned, dust and food under cushions. Some sort of small creature, was on one of the pillows. The kettle was all furred up, and had not been cleaned out. Informed reception, who immediately moved us to room 115. This was a twin room, with window over front of hotel. However could not look out, because sill was 6 feet above floor level. We also didn't realise it was just above bar, restaurant. We knew that the rooms were not cleaned during our stay. But we left full bin outside room door, to empty. This was not done! Breakfast was buffet service, however bacon was dried out, tasted like cardboard. Scrambled eggs had liquid in the bottom, black pudding was died out and hard. Sausages were anaemic, didn't looked cooked. This is not the first time we have been to the "Royal" hotel. But the rooms and food have detierated, alarmingly. We will not be booking to go back to that hotel in the future.

Alan (2 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 10 月 11 日

dean (2 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 10 月 10 日

BOOK RIGHT NOW!!

I highly recommend this hotel and always stay here when in Scarborough. I always pay extra for the sea view and it is well worth it. Breakfast is great and it is an easy walk down the High Street from the station. Buses are excellent all around the area, eg. Bridlington, Filey, Whitby, Robin Hoods ay, etc. I love the seafront walks. Thank you to all staff.

S (1 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 9 月 29 日

Hotel was generally clean and pleasant, staff were friendly and helpful. One of the reasons I chose this hotel was it has a pool, however after booking I received a message from on hotels.com from the hotel saying the pool has been shut since August, slightly disappointed by that so didn’t pack my trunks. However on arrival it became apparent this wasn’t the case and the pool and other leisure facilities were actually open! So denied a morning swim.

Jacob (1 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 9 月 29 日

K (1 晚行程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 9 月 29 日

Sink were blocked. Changed my room to worse one with full heating on in a warm weather. The bathroom was extremely inconvenient and so narrow. Although the receptionists were friendly.

Selcuk (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 28 日

anthony (1 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 9 月 25 日

Lovely staff and great food.

Keith (2 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 9 月 15 日

Matthew (1 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 9 月 11 日

Emily (1 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 9 月 9 日

Disgusting smell in the hotel

Oh my word, I stayed in room 5 on first floor, the entire corridor stunk of drains, vile ! Thanks heavens it didn’t seep into my room, bed was very hard and uncomfortable and bathroom was dirty with things falling off the walls, also no shower gel ) only got suits apparently ) despite having a knackered dispenser half hanging off the wall - never again

john (2 晚商務旅程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 9 月 8 日

Solo visit with dog

This was my first stay at the Royal Hotel, and for what you get I am of the view it is a fair price for a basic hotel stay. The hotel permit they offer is £9 on hotels website it said £7 which needs updating just giving others a heads up. My room was generally clean other than what seemed to be make up marks on the netting of the window, but this was raised upon check out. I heard upon leaving these will be washed. In the room I liked there was an iron and ironing board. Tea/coffee basic, not a fab of Twinings English Breakfast tea and biscuits may have been a nice touch. The rest of the clean was clean, bed was comfortable. A warm room likely due to the pool downstairs. I got the sense staff I met have been at the hotel a while, it would have been nice to know more about areas in the hotel I could/couldn't access with the dog beforehand. I.e top lounge. Hotel is in a good location. If i'm back in the area again I will re-book.

Sam (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 6 日

Karen (2 晚行程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 9 月 5 日

Carl (2 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 4 日

Fantastic Hotel

Warm reception, good customer service upon arrival and a great hotel stay.

Chris (1 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 1 日

Michael (1 晚家庭旅程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 8 月 30 日

Lovely hotel (apart from 1 issue) staff

Front desk where very helpfull. Hotel main entrance is stunning. 4th floor was the only other floor we viewed, run down wall paper peeling from walls and ceilings. Our room was a fantastic size and separate bedroom for the kids. House keeping were extremely helpfull. But the only downfall was the extremely rude short elf looking man at the bar. He was rude not onky to me but other customers. Moaning he was busy and we should leave. Happy hours finished. Didnt visist bar again due to this encounter. Lovely location to beach and town.

Emma (2 晚家庭旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 8 月 29 日

Mohammed (1 晚家庭旅程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 8 月 29 日

Room was passable, hallways were musty & unclean, hoovers left in hallways both days we were there and the hallway outside of our room had what was left of someone’s hair extension trod into the carpet for the two days we were there..I did not see any housekeeping on either day.. Staff were okay, the leisure facilities were awful.. pool was cloudy and freezing cold, steam room was broken, the sauna was okay..changing rooms smelled like there had been a dirty nappy in the bin for days and wasn’t very clean.the bedroom was clean and tidy beds were clean and comfortable but there was no toiletries provided so make sure to bring your own..downstairs the reception area and bar were Pleasant, we didn’t eat in the restaurant in the evening but we did for breakfast and that was fine..breakfast staff were nice and helpful..the best thing about this hotel is its location..the food and drinks are reasonably priced and you get what you pay for with the stay..unfortunately I don’t think we would stay again unless the hotel made some changes to the services they provide and maybe a little bit of a refurb.

Ashleigh (1 晚家庭旅程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 8 月 25 日

Overnight stay.

Hotel staff brilliant buffet breakfast was very good. Unfortunately room window needs replaced(seagull were a bit loud) but was in awkward area of hotel.

Andrew (1 晚行程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 8 月 25 日

Sarah (1 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 8 月 25 日

Sarah (2 晚家庭旅程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 8 月 24 日

Some way short of 3 stars

Lovely staff but hotel could do with a huge facelift. Lobby is nostalgic but sockets hanging off the walls bring you back to earth with a thump. Tinned fruit for breakfast was a nice twist.

jeremy (2 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 8 月 24 日

2 晚行程

Hotels.com 真實旅客評價

皇家酒店

The Royal Hotel

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我可否免費取消皇家酒店的預訂，並獲發全額退款？

皇家酒店是否設有泳池？