My family and I have stayed in these cottages for several years, and we have always loved staying there. Our only concern is that the winter months are hard for them…pipes burst and the cabin heaters don’t always work! With that being said, the employees that we dealt with this trip in December, were exceptional! Justine, was really a deer, and she would not let go until we had a cabin that had heat. Everyone that I have worked with at this resort has been kind and courteous, and goes out of their way. we would definitely stay here again!!