6/10 不錯
2024年12月15日
New but Disappointed on service
It is a new hotel opened in Dec 2023.
That is why I choose to stay with this time.
Everything is in good condition inside the room.
Unfortunately the service is not matched.
I met different staffs working in front counter, casino, Tarven and VIDA, all of them are not passionate in service and definitely not helpful. Comparing to other hotels (eg. TRUMPs, Palazzo), the service of Fontainebleau team is not achieved the standard.
I will not return to this hotel. So many attractions on the strips!
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