Came for a baby shower. Had a great time and loved the hotel.
Carla
3 晚友伴旅程
10/10
The wearher was raining. The the nice lady on duty to good care of me.
Austin
1 晚行程
10/10
I just want to take a moment to highlight how awesome and kind Donte’ was. From start to finish, his energy, professionalism, and genuine care stood out in the best way. It’s rare to come across someone who not only gets the job done but does so with such a positive attitude and warmth. Donte’ made a lasting impression, and I truly appreciate his help. Thank you, Donte’ — you’re the real MVP!
– Victor
Talor
3 晚商務旅程
10/10
Excellent!
carmen m
1 晚家庭旅程
10/10
Alexis
1 晚家庭旅程
2/10
We booked a 2 night stay at this hotel, but ended up checking out after the first night because of how terrible the room was.
1. We found cockroaches in our room
2. The beds are utterly uncomfortable
3. Since the elevator to the lobby was broken they left the door accessing the ground floor units open - therefore any one could just wander in. Major security issue.
4. The front desk leaves much to be desired
5. I asked for a call back from a manager 4 times and haven’t heard a peep from them.
Farah
2 晚家庭旅程
2/10
真實旅客
3 晚行程
2/10
I will never use this site again. I attempted to change the day I was going to travel. Hotels misled me and said they tried to call the hotel and the hotel wouldn't answer. I spoke with the hotel and they said, hotels.com didnt call. I no longer trust Hotels.com or the hotel.
Timothy
1 晚行程
10/10
Stop on our way to Lubbock, close to family.
Peggy
1 晚行程
10/10
Yangzi
1 晚行程
10/10
Audrey
1 晚行程
10/10
Vincent
1 晚家庭旅程
10/10
Nice place, needs to have construction finished. Pool needs to be fixed
William
1 晚行程
10/10
Lucia
1 晚家庭旅程
10/10
One of the nicest places I’ve stayed in. The service was amazing and we loved the area around the hotel. I’ve stayed in over 100+ hotels in my life and The Elm Hotel is in my top 10 stays. We were very happy with our time there. Thank you.
Christopher
1 晚行程
10/10
Great stay
Joseph
1 晚行程
6/10
No bar soap in my bathroom, rates were high but No free Breakfast. Stopped serving coffee too early!
Kathlyn
2 晚行程
10/10
This was one of my top 5 stays — ever. The hotel feels brand new and bright. The lady at the front desk who checked me in was marvelous. The room was perfectly clean and homey. They use large size Dove products that were amazing. The bed is insanely comfortable. Loved this place so much I already set my booking for when I’m back in the area.
Jasmine
3 晚行程
10/10
Christopher
1 晚行程
4/10
The female front desk agent lacks customer service skills & how to handle customers who don't exchange pleasantries after greeting them and letting them know they're checking in. If it offends her so much it affects her ability to be helpful and continue a courteous interaction, she should not be in her role facing customers.
真實旅客
1 晚行程
6/10
Bethany
2 晚行程
10/10
Adrianne
1 晚行程
2/10
I changed rooms three times. The first two rooms beds have large stains on the bed.
Tiffany
2 晚行程
10/10
I was pleasantly surprised. I went in with low expectations because of the low price and this not being a touristy area, The hotel was clean, new, spacious and the staff was very helpful.
Rebecca
1 晚家庭旅程
8/10
Gärna bjuda på gratis frukost, annars rekommenderar jag hotellet