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The Guesthouse by the Hey Hotel

3.0 star property
Adventure hotel with restaurant, connected to a shopping centre, near Lake Brienz

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Photo gallery for The Guesthouse by the Hey Hotel

1 bedroom, in-room safe, soundproofing, iron/ironing board
Daily buffet breakfast (CHF 25 per person)
Bathroom
1 bedroom, in-room safe, soundproofing, iron/ironing board
Bathroom
In the heart of Central Interlaken, The Guesthouse by the Hey Hotel offers a vibrant atmosphere with an art gallery on site and a shopping mall for endless exploration. Enjoy in-room WiFi, dine at the restaurant or unwind at the bar, all while taking advantage of free bicycle rentals and tour assistance to explore nearby Mystery Rooms. With helpful staff receiving top marks from guests.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Ski facilities
  • Non-smoking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Ski storage
  • Ski passes
  • Free use of bicycles
  • 3 meeting rooms
  • 24-hour front desk
  • Front desk safe
  • Luggage storage
  • Tour/ticket assistance
  • Banquet hall

Feel at home (4)

  • Daily housekeeping
  • Bath or shower
  • High chair
  • Soundproofed rooms
The current price is HK$1,826
HK$1,964 total
includes taxes & fees
26 Aug - 27 Aug

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Quadruple Room

1 bedroom, in-room safe, soundproofing, iron/ironing board

Family Quadruple Room

8.4 out of 10
Very good
(21 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Fan
Separate bedroom
Private bathroom
In-room safe
Daily housekeeping
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Double Room

1 bedroom, in-room safe, soundproofing, iron/ironing board

Standard Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Fan
Separate bedroom
Private bathroom
In-room safe
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

1 bedroom, in-room safe, soundproofing, iron/ironing board

Superior Double Room

7.2 out of 10
Good
(13 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Fan
Separate bedroom
Private bathroom
In-room safe
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

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Front of property

Hotel Toscana

  • Parking available
  • Free WiFi
  • Laundry facilities
  • Non-smoking
6.6 out of 10, 553 reviews
The price is HK$1,945
HK$2,087 total
includes taxes & fees
2 Sept - 3 Sept
Hotel Toscana
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About the area

Map
Höheweg 7, Interlaken, 3800

What's nearby

  • Hoeheweg - 2 min walk - 0.2 km
  • Alpine Garden - 5 min walk - 0.5 km
  • Mystery Rooms - 8 min walk - 0.7 km
  • Interlaken Casino - 8 min walk - 0.7 km
  • Interlaken Ost Ferry Terminal - 17 min walk - 1.5 km

Getting around

  • Bern (BRN-Belp) - 42 min drive
  • Interlaken West Station - 6 min walk
  • Interlaken West Ferry Terminal - 7 min walk
  • Interlaken Harderbahn Station - 13 min walk

Restaurants

  • ‪Funky Chocolate Club Switzerland - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Grand Café Restaurant und Confiserie Schuh - ‬2 min walk
  • ‪Hüsi Bierhaus - ‬1 min walk
  • ‪Restaurant Café de Paris - ‬2 min walk

About this property

The Guesthouse by the Hey Hotel

At The Guesthouse by the Hey Hotel, you'll be a short five-minute drive from Mystery Rooms and Lake Thun. Guests looking for a bite to eat can visit the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Also, this hotel is within a short drive of Lake Brienz. Fellow travellers say good things about the helpful staff and location.

Languages

English, French, German, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 60 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 16
    • Check-out time is 11:00 AM

Special check-in instructions

    • The check-in location differs from the property location; go to: [Höheweg 7, 3800 Interlaken]
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

    • On-site parking only available on request
    • Height restrictions apply for on-site parking
    • 24-hours off-site parking within 7 ft (CHF 15 per day)

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge

What to do

  • Ski passes
  • Hiking/biking trails nearby
  • Cross-country skiing nearby
  • Skydiving nearby
  • Snowboarding nearby
  • Whale watching nearby

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Free bike hire
  • Ski storage
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Art gallery on-site
  • Designer shops on-site
  • Shopping centre on-site
  • Banquet hall
ROOM

Room amenities

Home comfort

  • Heating
  • Fan
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Bath or shower
  • Towels

Stay connected

  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Free local calls

Food and drink

  • High chair

More

  • Daily housekeeping
  • In-room safe
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: CHF 100 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April to 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 25 per person

Parking

  • Parking is available nearby and costs CHF 15 per day (7 ft away; open 24 hours)
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

Also known as

The Guesthouse By The Hey
The Hey Hotel Guest House
The Guesthouse by the Hey Hotel Hotel
The Guesthouse by the Hey Hotel Interlaken
The Guesthouse by the Hey Hotel Hotel Interlaken
HELP_OUTLINE

Frequently asked questions

Does The Guesthouse by the Hey Hotel offer free cancellation for a full refund?

Yes, The Guesthouse by the Hey Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Guesthouse by the Hey Hotel?

Sorry, pets aren't allowed.

What are the check-in and check-out times at The Guesthouse by the Hey Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.

Is there an on-site casino at The Guesthouse by the Hey Hotel?

No, this hotel doesn't have a casino, but Interlaken Casino (7-min walk) is nearby.

What is there to do at The Guesthouse by the Hey Hotel and nearby?

Have fun during the warmer months with activities such as cycling.

Are there restaurants at or near The Guesthouse by the Hey Hotel?

Yes, there's an on-site restaurant.

What's the area around The Guesthouse by the Hey Hotel like?

The Guesthouse by the Hey Hotel is in Central Interlaken, a short 6-minute walk from Interlaken West Station and 9 minutes' walk from Mystery Rooms. Travellers say that the area is walkable and ideal for skiing.

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The Guesthouse by the Hey Hotel Reviews

Reviews

7.6

Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Air conditioning
Walking
Bathroom
Guesthouse
Refrigerator
Towns
Train station

Reviews

8/10 Good

Good location easy access to train station..but needs a bigger fan atleast room a bit warm
Regina, 1-night trip

10/10 Excellent

Neatly maintained
Bhagwan, 2-night trip

8/10 Good

We were upgraded to a higher floor. No view though. No AC. fan provided Breakfast was grossly expensive. 5 stars to the staff. Super welcoming and helpful. Discount on parking
Larry Vic, 1-night trip

6/10 Okay

The hotel was nice got very hot and only supplied a fan. Overall location was good.
michele, 1-night trip

8/10 Good

Parking was not easy; often parked in by other vehicles. No AC and quite hot days we were there; however, location was good for us
Donna, 3-night trip

8/10 Good

We understood the main differences between the guest house and the hotel before we went. Guest house doesn’t have hvac and room food get warm and humid without window open. We didn’t get bugs in the room though. The 4 bedroom apartment was adequate for us but being top level with upper beds where there was a slanted ceiling led to bumping heads a few times. Good for small children but not adults. However stairs were very narrow. Ideal a good stay and very conveniently located with lots of options all around.
Peter, 3-night trip

8/10 Good

Near interlaken West, excellent bus system that is free locally. Clean. Will be hot if it’s a warm night! Just has a fan.
Michelle, 1-night trip

10/10 Excellent

in the middle of Interlaken, convenient and good price, very nice staff
Vasili, 2-night trip

8/10 Good

Clean room
Maartje, 2-night trip

10/10 Excellent

We stayed here for 2 nights in the height of August - 3 of us in a family room (2 single beds downstairs and 2 on an upstairs mezzanine). There is no air conditioning but there were 2 fans, which were adequate. The room is very clean and very convenient for walking to the bus stop (which is free with a card from the accommodation) and only 10 mins walk from the railway station. Not a cheap place to stay - but nowhere is in Interlaken. Breakfast costs 25 Swiss Francs per person (which we did not try). Beds were very comfortable. Internet access was good (and free). Staff were very helpful, lending us an electric adaptor as our normal European one didnt match Swiss sockets. It would be good if a kettle was provided in the room. Overall we'd recommend this place to stay.
Jacqueline, 2-night trip

8/10 Good

Room was clean
Jagadesh, 1-night trip

6/10 Okay

The property was great. Convenient location. However, it was extremely hot in the room. We had to ask for additional fans which did not do a whole lot to cool it down. If you are staying when it is cool outside, then this is a perfect location.
Deadra, 1-night trip

2/10 Terrible

No air conditioning no kettle or even basic water facilities in the room. Was more like bagpacker hostel. Not worth the money spent
Sagar, 3-night trip

6/10 Okay

Old facility, old too soft mattress, shower too small for showering, no amenities, no ac
Ajay, 4-night trip

4/10 Poor

No hot water or coffee maker in the room
Aster, 4-night trip

10/10 Excellent

The place is nice and big enough, can be walkable to every attractions
WENG MEI, 1-night trip

10/10 Excellent

Good place to stay.
Xifan, 2-night trip

10/10 Excellent

Great Stay
Ramiro, 2-night trip

10/10 Excellent

Very nice and modern hotel, great location too.
Salma, 2-night trip

10/10 Excellent

Good location, friendly staff.
Xumin, 2-night trip

10/10 Excellent

Staff is fantastic! Town is gorgeous! Highly recommend
Ryan, 2-night trip

8/10 Good

Decent place to stay during sightseeing visits.
Kartik, 4-night trip

8/10 Good

Is a good hotel, médium size rooms and bathroom, but great in design, clean room, great location
Alejandro, 1-night trip

10/10 Excellent

Thanks for a great stay
Coral, 2-night trip

4/10 Poor

I experienced an ant problem while staying at the Guesthouse. The staff were extremely kind and helpful, and moved us to another room in the Guesthouse but we experienced the same problem. After the second instance, they moved us into the main Hey Hotel. I would not recommend staying at the Guesthouse, but I would recommend staying at the Hey Hotel! The main hotel is clean, has air-conditioning, and is spacious. The Guesthouse is located behind the Hey Hotel so both their locations are great - walkable to Interlaken OST and Interlaken West station! The staff are also extremely kind, friendly, and accommodating :) The hotel also provides the free transit card in Interlaken if you ask for it. If I go back, I would stay at the Hey Hotel again, just not the Guesthouse.
Yan-Yue, 6-night trip