We had an incredibly heartwarming stay. Every single person—from the attentive general manager to the friendly staff—made us feel genuinely cared for. The breakfast room came alive each morning with the soft, enchanting melodies of a pianist playing familiar home country tunes, adding a touch of magic to our day. carriage horse It wasn’t just cool—it was a charming, unforgettable adventure that made our experience truly special.
Yong
Yong (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月9日
Skiing mini break
Service was really considered and professional. Hotel in centre of village about 8 minutes walk to one ski lift but a taxi to the other lift. Many choices of restaurants and good spa
Penelope
Penelope (4 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月6日
Theodore
Theodore (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月19日
In the the heart of Zermatt
Central location, beautiful property, gracious service - what more could you ask for? The breakfast room is spacious with old-world charm; there are two bars and a convenient ski room in the basement.
Doug
Doug (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月15日
Charged for a room I never had the experience of seeing. When the train line went down, I immediately called them about cancelation options. They refused to allow me to cancel.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年9月17日
not much I didn't like, staff were fantastic, always helpful. Room much better than expected with view of Matterhorn.
Peter
Peter (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月11日
Pankaj
Pankaj (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月8日
Much more could be done to eliminate single use plastic in the guest rooms
Peter
Peter (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月18日
素晴らしい滞在でした
Hiroshi
Hiroshi (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月17日
Outstanding
Absolutely amazing hotel. Complete relaxation with excellent service.
diane L
diane L (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月15日
Every thing was amazing. Nice staff , good food , amazing breakfast hall with nice piano musician
At summer you need just to request a fan and also iff the wither was good it’s enough to open the window
Rashid
Rashid (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月12日
The staff provides the perfect welcoming and elegant stay. Thank you.
Ronald
Ronald (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月11日
Fantastic service and excellent amenities!
Angela
Angela (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月9日
Le pianiste lors du petit-déjeuner.
Cecilia
Cecilia (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月1日
Abhinay
Abhinay (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月30日
Martin
Martin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月28日
Top Hotel
Bestes Hotel in Zermatt, klasse Service! Frühstück ist fantastisch!
Niklas
Niklas (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月27日
Amir
Amir (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月23日
Rabie
Rabie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月20日
Simply Perfect!!!
Couldn’t have been any better! This experience was in par with my stays at multiple four seasons, and then some. Every single person I came in contact with was above and beyond. This was a fantastic experience, and I would recommend it to anyone looking for luxury at a reasonable price.
Dariush
Dariush (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月18日
Josiah
Josiah (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月14日
It is nice to know that in our world there still exists a place where excellence is not just a goal—it is a state already achieved, and for this reviewer something greatly appreciated. In my humble opinion, you will never find a finer hotel in such a setting and in every aspect anywhere in the world. I pray God blesses everyone associated with the hotel in every good endeavor.
Joe
Joe (3 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月4日
Super freundlich, das beste Preis- Leistungsverhältnis