Everything was perfect except for the organization of the buffet. The architect made a big mistake there. The aisle between the buffets is far too narrow. Hardly two people can cross each other. This is why there were various incidents. During our four-day stay, at least five things fell to the floor because the guests were bumping into each other. For us, this was an imposition. It's a shame, otherwise everything would have been perfect.
Hans Ulrich
Hans Ulrich (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月14日
Yukio
Yukio (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月2日
Very pretty and organic style hotel on beautiful grounds with wandering paths, koi pond and running brook. The staff was professional. The onsen was clean and the outside baths made for watching the sunset a real treat. Highly recommended! We will be back!
Great and very new facility; excellent staffs there.
Yan
Yan (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月13日
MINA
MINA (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月11日
Wynn
Wynn (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年7月11日
Couldn’t find our reservation and when they finally did, didn’t fix the issue properly so was an ongoing issue.
The door to the room wasn’t sealed properly so let air through and made a whistling noise.
Dianne
Dianne (1 晚家庭旅程)
Wotif 真實旅客評價
8/10 很好
2024年7月1日
2 family marts nearby
Short walk 5min to Yunnesun
Short walk 3 min to bus stop
Firefly garden at night
Light pollution is slightly lower so star gazing (but no milky way)
Toilet and showers are separated (no bathtub but there's public onsen available)
One pillow each single bed
Extra water chargeable
Additional bath tax at 150yen each
Joslyn Rui Ming
Expedia 真實旅客評價
10/10 完美
2024年6月28日
Amazing dinner and brunch! The onsen was wonderful. The hotel is also walkable to a hot spring resort and to the Open Air museum. Highly recommend!
Brittany
Brittany (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月26日
miku
miku (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年6月12日
Amazing visit in hakone, close to everything. The staff was friendly and accommodating.