It’s the second time that we have stayed at the hotel and it did not disappoint. Swift check in, staff are brilliant and very helpful. Room clean, quiet and comfortable. Breakfast is good. 3 minutes from Marble Arch and Hyde park. I would definitely stay again
Julie
1 晚行程
10/10
Hayley
1 晚家庭旅程
6/10
The only reason this hotel is so expensive is the location. The service was good and the room was spacious and well air conditioned but the bed is on the floor which was a bit weird and the shower smelled terrible. They tried to help me scan and send some documents but it didn’t work. The breakfast was only available for 2 hours and it was dried out and so warm downstairs I was afraid the milk/yogurt might be spoiled. No views in the breakfast room. Overall it was not bad since I was mostly just sleeping there but personally I feel it was overpriced.
Sarah E
4 晚行程
10/10
Amazing location for shopping, parks and easy access to the tube and busses. Only issue was the water was scolding hot when taking a shower.
Don
3 晚行程
8/10
Evan
3 晚行程
10/10
Been to London 7 times, always stayed at same level of hotel. This one in the top two in the kategori of hotels I have used in London.
Mikkel
2 晚家庭旅程
6/10
On the shabby side, but fine for a tourist visit.
Jocelyn
4 晚行程
10/10
Martin
1 晚行程
6/10
Nice hotel close to the centre, near Oxford Street. Friendly staff, room could have been doing with a bit of attention, broken and loose floor tiles in the bathroom, residents next door arguing in the early hours of the morning, although that wasn't the Hotels fault. Pleasant stay but needs a bit of attention.
John
3 晚行程
8/10
Eli
2 晚行程
8/10
Scott
1 晚商務旅程
4/10
The beds were comfortable, but the room is in great need of updates and more privacy. Multiple tiles in the bathroom were cracked, carpet is worn, chair provided at the desk dipped so much in the middle it was like sitting on a hole in the chair. The tv did not work. The door jam was not complete and there was space someone could look through into the room if they chose to. I would not stay there again.
真實旅客
2 晚友伴旅程
8/10
Tone Liv
3 晚友伴旅程
8/10
Beautiful small hotel with very friendly and helpful staff. It felt more like a large house than a hotel. Located in an upscale part of the city. We had a twin bed room that offered plenty of space. Beds and pillows weren't as comfortable as I'd hoped but were fine and we slept well. Bathroom was clean but floor tile could use some work. Air worked well to keep us cool. The only real downside was the odd way the elevators were built to drop you at the half floors, so no matter where you landed you had to go either up or down a half flight of stairs to get to your room (a pain when dealing with luggage or if you have mobility issues). Overall we really liked our stay and would stay here again in the future.
真實旅客
2 晚家庭旅程
6/10
Henrik
3 晚家庭旅程
10/10
Anna
4 晚家庭旅程
8/10
Excellent location and good service from the reception. Small details like wobbly bedside lights, a tiny TV at the far side of the room and a dated bathroom only let it down slightly. Overall, quiet and comfortable with plenty of local coffee, breakfast and drinking places nearby. Recommended.
Colin
2 晚友伴旅程
6/10
Bed was old and sagged in middle, I requested they changed mattress , they turned mattress which was slightly better. In returning in evening our door was left open prob cleaning. I went to call front desk and phone did not work.I went down to yell night clerk he came to room to fix phone which was disconnected and showed him how door was left. He was not apologetic at all.