Cromwell International Hotel, nestled in the heart of London near Natural History Museum, offers a warm welcome with a coffee shop and bar. Indulge in English breakfast or relax at the restaurant while staying connected to WiFi.
Kensington (Olympia) Underground Station - 22 min walk
Kensington (Olympia) Station - 23 min walk
Gloucester Road Underground Station - 5 min walk
Earl's Court Station - 8 min walk
South Kensington Underground Station - 13 min walk
Restaurants
Club Lounge - 7 min walk
Executive Lounge Marriott - 4 min walk
Masgouf - 2 min walk
The Bugis Singapore Restaurant - 5 min walk
Blank Street Coffee - 5 min walk
About this property
Cromwell International Hotel
Cromwell International Hotel offers a great location, putting you within a 15-minute walk of Kensington High Street and Natural History Museum. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. Also, Imperial College London and Kensington Gardens are within a 15-minute walk. The property is just a short walk to public transportation: Gloucester Road Underground Station is 5 minutes and Earl's Court Station is 8 minutes.
At a glance
DONE
Hotel size
70 rooms
Arranged over 7 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 11 PM
Check-out time is 10 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
WiFi in rooms*
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast each morning (surcharge)
Restaurant
Bar/lounge
Coffee shop
Services
24-hour front desk
Luggage storage
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Pay movies
Home comfort
Air conditioning
Coffee/tea maker
Sleep well
Alarm clock
Freshen up
Partially open bathroom
Shower only
Free toiletries
Towels
Stay connected
WiFi (surcharge)
Phone
More
Daily housekeeping
Connecting/adjoining rooms available
Here's the breakdown, no surprises
Optional extras
WiFi is available in guestrooms for an extra charge
English breakfast is offered for an extra charge of approximately GBP 7.99 for adults and GBP 6.99 for children
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Cromwell Crown
Cromwell International Hotel London
Cromwell Crown Hotel London
Cromwell Crown London
Crown Cromwell Hotel
Hotel Cromwell Crown
Cromwell Crown Hotel London, England
Cromwell International London
Cromwell International
Cromwell Hotel London
Cromwell International Hotel Hotel
Cromwell International Hotel London
Cromwell International Hotel Hotel London
Frequently asked questions
Does Cromwell International Hotel offer free cancellation for a full refund?
Yes, Cromwell International Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Cromwell International Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Cromwell International Hotel?
Sorry, there's no onsite parking at Cromwell International Hotel.
What are the check-in and check-out times at Cromwell International Hotel?
Check-in start time: 3 PM; Check-in end time: 11 PM. Check-out time is 10 AM.
What is there to do at Cromwell International Hotel and nearby?
Recommended spots to visit include Natural History Museum (10-min walk) and Science Museum (15-min walk), along with Royal Albert Hall (0.9 mi) and Kensington Palace (1 mi).
Are there restaurants at or near Cromwell International Hotel?
Yes, there's an onsite restaurant.
What's the area around Cromwell International Hotel like?
Cromwell International Hotel is in London City Centre, a short 5-minute walk from Gloucester Road Underground Station and 14 minutes' walk from Kensington High Street.
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Reviews
Cromwell International Hotel Reviews
5.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.2
Cleanliness
8.0
Location
6.0
Staff & service
5.4
Eco-friendliness
5.2
Property conditions & facilities
Popular mentions
Room
Bed
Shower
Location
Service staff
Bathroom
Lobby
Water
Air conditioning
Elevator
Reviews
10/10 Exceptional
Jul 25, 2023
Nice rooms
Was down for one night with my wife for a concert. Rooms were surprisingly decent size and clean and comfortable. Window looked out onto an enclosed wall space but we were not there for the views. Would stay here again. Hotel throughout was clean. Enjoyable stay. Bed was big enough and comfortable. Nice hotel
Gary
Gary, 1-night trip
6/10 Good
Aug 22, 2023
The hotel was adequate for my reasons for booking which
was for easy and comfortable access to the Cromwell Hospital where my wife was having an operation.
I was not requiring anything other than an acceptable place to spend the night and rest between hospital visits.
Roger
Roger, 2-night trip
4/10 Fair
Sep 2, 2023
Good location within Central London. Poor experience inside the hotel regarding room cleanliness and ventilation.
Hatem
Hatem, 1-night trip
2/10 Poor
Jun 26, 2023
Do not stay at this hotel
This hotel was dirty, had broken furniture and the air con had been disconnected
Kevin
Kevin, 1-night trip
4/10 Fair
Jul 8, 2023
Dirty carpet. Dirty toilet bowl. Tatty furnishings. Chipped coffee mug. Good bed, and staff were friendly and good. Had what they describe as a superior double room, but definitely not superior!
Maggie
Maggie, 1-night trip
4/10 Fair
Sep 3, 2023
I saw mice in the room
YIBIN
YIBIN, 2-night trip
8/10 Very good
Aug 29, 2022
Stay
It was a good hotel except for the fact that the air conditioning does not work.
Janna
Janna, 1-night trip
10/10 Exceptional
Aug 15, 2022
Super accommodating management
It was supper hot in London when we were there. I asked for the coolest room they had because I have a medical condition. I don’t sweat. The hotel management were so accommodating. They went out of their way to give me a room with a working AC at a time when they posted on line that they had none.
Sharon
Sharon, 2-night trip
8/10 Very good
Oct 13, 2022
Nice room near Cromwell Rd
Hotel nice position in between Gloucester rd and Earls ct in Cromwell Rd. Reception friendly. Rooms hard to find odd numbering system. Rooms are fine, quiet, showers abit broken need fixing Room 303.
My card didnt work so had to return to reception but very helpful male receptionist, and left his number on case of other issues.
Room perfectly good and bed.
THOMAS
THOMAS, 1-night trip
8/10 Very good
Oct 28, 2023
Much better than the reviews I’ve seen online but still nothing incredible. Room was as simple as it gets, no mini fridge unfortunately and not ventilation in the bathroom so the room always felt a bit stuffy. The elevator was very bizarre
Yarno
Yarno, 1-night trip
4/10 Fair
Oct 25, 2022
Stayed here for 1 night.
Reception had trouble understanding me.
Floor outside of toilet was soaking wet meaning we had to wear trainers around the room.
Toilet was constantly flooding
Amy
Amy, 1-night trip
2/10 Poor
Oct 15, 2022
First they refused to change the dirty sheets x. They said in the morning. Belongings of previous occupied where there. So dirt take photos. Water was only very hot water. My mum who is in elder slipped in the bath , they said you need yo wait till we find someone. Need to file a complaint
Riham
Riham, 1-night trip
2/10 Poor
Aug 22, 2023
Arrived at hotel with confirmed booking from Expedia only to be informed by the hotel receptionist that they have no rooms available at the rate we paid.They however had room available for an additional cost. They confirmed they could see we had indeed booked and paid through Expedia but they would not honour this transaction. I was left with a young child in London and now where to stay. There were also other customers in the reception in the same position as us.
Gary
8/10 Very good
Sep 23, 2022
Good location, reasonably proced for London
The hotel was easy to find from Glouster Road Tube and had plenty of places to eat locally. We got there early and the staff were happy for us to leave our bags until we could check in.
I booked a junior suite which was spacious and clean, there was a tv in the lower part of the room. The bathroom could do with an overhaul as the bath had a lot of damage and there was some mould and stains on the bath. The windows i think were only single glazed, which wasnt great for keeping noise at a minimum as the road the hotel was on was busy throughout the night. The walls were quite thin and we could hear the people in the next room talking. However for one night and for the convenience of the location it was fine.
shelley
shelley, 1-night trip
4/10 Fair
Aug 27, 2022
Expedia used to be a site where I could find deals on decent hotels. After this last stay I don't think I will be using it anymore. The hotel was not good for families. The smell of weed come in our room every night. Had to keep the windows open because there is no A/C. The room and hotel were so badly maintained it was borderline dangerous. There was black mold in the bathroom,
railings coming of, dirty mattresses. This hotel should never come up when traveling with kids. I think Expedia has stopped doing any research and will list any properties even if they are dumps.
susan
susan, 3-night trip
4/10 Fair
Jun 26, 2023
Room no the cleanest and No Air Con
On arriving to the hotel it was clear there was no air conditioning. When asked for a fan we were to told to ask the night porter who in turn did not have any. The room needed cleaning - walls have dirt and marks everywhere. The shower had a screw in the thermostat lever so we were unable to turn the temperature down and it was boiling. Had to get the maintenance man to come fix.
Kath
Kath, 2-night trip
4/10 Fair
Aug 17, 2024
Unfortunately the person who checked us in did not appear to know what he was doing. Upon entering the room the WiFi didn't reach out room. Our shower and shower door were both broken and almost unusable. The duvet was ripped and there was no remote control for the TV. Side note very small towels.
Upon reporting all of these things at the time of checking in we were told that nothing could be done till the morning. When we checked out we reported it all again and where told that we should have asked for another room and it was the night receptionists first night. Bearing in mind we didn't check in till 11.30 a new room should have been offered not asked for by us. Such a shame as I have stayed here before and it was lovely.
Rachel
Rachel, 1-night trip
6/10 Good
Apr 6, 2023
The staff was wonderful especially the front desk. They were very pleasant and helpful. The room/bathroom was nice and clean. The problems we had were from housekeeping. The first few days they were wonderful and then tlafter that their visits were less. I don't think they have housekeeping on the weekends. One night some gentleman knocked on the door and said he had found our room key in his room, I figured housekeeping had dropped it. Then a few days later we found a key in our door, don't know where it came from. And then on our last night, we were in the bed and some lady opened our door and we had the deadbolt locked. My husband went to the front desk and she said that wouldn't lock the door you had to lock it from the outside and then the deadbolt. We went 2 weeks with our door unlocked. The other good thing was we were about 3 blocks from the underground.
William
William, 14-night trip
6/10 Good
Nov 11, 2023
La locación es buena y creo que es lo mejor que tiene el hotel. La alfombra y sillas estaban manchadas (y tengo fotos) las toallas mostraban manchas y la ducha no funcionaba bien. Paredes sin pintar, la cama no muy cómoda.
Necesitan hacer mucho trabajo en este hotel para dar un buen servicio.
Verified traveler
3-night trip
2/10 Poor
Oct 22, 2023
Terrible accomodation. Recomending to close this hotel. Everything is very dirty. Hospitality worsed ever i have seen.
alexander
alexander, 3-night trip
2/10 Poor
Sep 22, 2023
Melanie
Melanie, 3-night trip
2/10 Poor
Sep 10, 2023
Mallory
Mallory, 1-night trip
6/10 Good
Aug 24, 2023
Trevor
Trevor, 2-night trip
4/10 Fair
Aug 24, 2023
Run down, a bit smelly, but very cheap
This hotel is nicely located in South Kensington relatively close to the Tube and surrounded by nice shops and restaurants...and it is very cheap. The hotel itself is run down, a bit smelly, and not a very attractive and comfortable place to stay. The promised bar didn't serve coffee or alcohol, the air condition didn't work properly and the window was instead held open by two bricks. The cleaning staff threw out one of my bags with souvenirs, and the hotel didn't reimburse me. I will definitely find another hotel next time around.