Honest info: website is misleading at best. £10 per bag charge for storage, £30 for late check out. I reserved a Deluxe Dbl room based on website photos, the room barely held a dbl bed. The open “closet” was tiny and not easy to access. I’ve traveled multiple countries, including previously to London, I understand rooms are small, but this was ridiculous, especially when considering the website false advertising photos. Staff did their best to be accommodating, and were helpful.
No problems with stairs (no lift), lots of “fire doors” to access the rooms. Rooms were clean and adequately maintained in general.
I would not stay at this hotel again.