Staff RUDE UNCOPERATIVE UN FRIENDLY LIES ABOUT BEING PET FRIENDLY
EXCESSIVE CHARGES
WOULD NOT CANCELS ROOMS WHEN REQUESTED
BAD BAD BAD
Dale
Dale (3 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月11日
Hotel refused to let me check-in. Staff was rude and stated that their pet rooms were full, even though there were only 3 cars there. My husband and i travel with 2 service dogs. I didnt book with insurance because i booked a few hours before arriving. Called customer service with Hotels.com and they called hotel to see if they would approve the cancelation sunce they were the reason we didnt stay there and they refused so they could keep my money... ended up staying next door at a nicer place with friendly service. Will never recommend this hotel to anyone!!!
Jamie
Jamie (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年6月29日
Disregard for customer comfort
Requested a non smoking room. Because my husband is a smoker, who does not smoke in the room they put us in a smoking room because they said the room would smell like smoke from his clothes. I have never heard this before. Plus they charged me $25.00 per dog (I have 2) extra to stay in a room that smelled like smoke.
Brenda
Brenda (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年5月19日
Junk
Tony
Tony (2 晚友伴旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年5月11日
We went to check in. He tried to give us a smokers room charge us $100 deposit refuse to give us a key to our room. Refuse to give us a non-smoking room. We ended up having to call 911. It was a big ordeal. 48 hours later Expedia made it right. Refunded my money but it was such a hassle. This guy is super rude and there is something crazy going on at that motel. Do not stay there. Terrible, terrible, terrible service
Gennifer
Gennifer (2 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年5月6日
Yu
Yu (13 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年4月9日
Aibar
Aibar (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年2月26日
I didnt like nothing about it. Its needs alot of updates
Amber
Amber (1 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年1月2日
Horrible experience! Incredibly rude and unhelpful staff. Not very clean and smells bad.
Michele
Michele (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2023年12月11日
I reserved a NON-SMOKING room. They gave me a smoking room plus i had to walk the whole lemgth of the hotel to go outside to smoke
tanya
tanya (2 晚商務旅程)
Expedia 真實旅客評價
6/10 不錯
2023年10月24日
We didn’t have reservations due to us driving so we stopped in… the receptions had two people in front of me and she rudely said u all would be better off reserving online. So as I stood in the line I did just that with Expedia . No problems there so I checked in and she was like well I could have gave u better deal if u didn’t do that ??? Anyways got checked in. Room was fine we ended up with a handicap room not that we needed that but that is what she gave me. Room was clean. But for sure a OLD motel….. needs updating
Trese
Trese (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2023年10月22日
Roger
Roger (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2023年10月21日
Good for price
Brenda
Brenda (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2023年9月30日
Serafine
Serafine (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年9月25日
Nothing.
Everything was great 👍
Barbara
Barbara (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023年8月18日
Michael Smith
Michael Smith (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2023年7月23日
John
John (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2023年7月1日
The man at the desk was very friendly! Our room seemed clean but very dated with wallpaper peeling in the bathroom. The bath mat to use after a shower or bath was actually already wet as was the fancy folded washcloth on top of it. The bed however was very comfortable.