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Grupotel Orient

4.0 star property
Family-friendly hotel with spa, near El Arenal Beach

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Photo gallery for Grupotel Orient

Aerial view
Terrace/patio
Balcony view
Bar (on property)
Bar (on property)
Escape to the serene surroundings of Grupotel Orient, an upscale eco-certified hotel near El Arenal Beach. Indulge in a rejuvenating spa experience or tee off at mini golf. Connect with nature at the garden, work out in the gym or take advantage of mountain biking activities.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Non-smoking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • 4 outdoor tennis courts
  • Fitness center
  • Sauna
  • Children's pool
  • Hot tub
  • Pool bar
  • Coffee shop/cafe

For families (6)

  • Free cribs/infant beds
  • Children's pool
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room Single Use, Partial Sea View

Minibar, in-room safe, desk, free cribs/infant beds

Double Room Single Use, Partial Sea View

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Satellite channels
  • 194 sq ft
  • Partial sea view
  • Sleeps 1
  • 2 Twin Beds

View all photos for Double Room (2 Adults)

Minibar, in-room safe, desk, free cribs/infant beds

Double Room (2 Adults)

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Satellite channels
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use, Pool View

Minibar, in-room safe, desk, free cribs/infant beds

Double Room Single Use, Pool View

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Satellite channels
  • 194 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Double Room, Partial Sea View (2 Adults)

Minibar, in-room safe, desk, free cribs/infant beds

Double Room, Partial Sea View (2 Adults)

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Satellite channels
  • 194 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use

Minibar, in-room safe, desk, free cribs/infant beds

Double Room Single Use

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Satellite channels
  • 194 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Double Room, Pool View (2 Adults)

Minibar, in-room safe, desk, free cribs/infant beds

Double Room, Pool View (2 Adults)

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Satellite channels
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Minibar, in-room safe, desk, free cribs/infant beds

Single Room

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Satellite channels
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Carrer de la Duna, 3, Palma de Mallorca, Palma de Mallorca, Mallorca, 7600

What's nearby

  • Playa de Palma - 9 min walk
  • Palma Aquarium - 6 min drive
  • El Arenal Beach - 9 min drive
  • Port of Palma de Mallorca - 17 min drive
  • Cathedral of Santa Maria of Palma - 17 min drive

Getting around

  • Palma de Mallorca Airport (PMI) - 13 min drive
  • Palma de Mallorca Son Fuster Station - 18 min drive
  • Marratxi Poligon Station - 18 min drive
  • Marratxi Pont d Inca Nou Station - 19 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Megapark - ‬9 min walk
  • ‪Bierkönig - ‬11 min walk
  • ‪Levita Cafe - ‬7 min walk
  • ‪Bamboleo - ‬10 min walk
  • ‪Balneario 6 - ‬12 min walk

About this property

Grupotel Orient

When you stay at Grupotel Orient, you'll be within a 10-minute drive of Playa de Palma and El Arenal Beach. Guests can be pampered with spa services at the spa and grab a bite to eat at the coffee shop/cafe. Other highlights at this eco-certified hotel include an indoor pool, an outdoor pool, and a poolside bar.

All inclusive

All-inclusive room rates at Grupotel Orient are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Bulgarian, Dutch, English, French, German, Italian, Romanian, Russian, Spanish, Ukrainian

At a glance

DONE

Hotel size

    • 272 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Mini golf

What to do

  • Mini golf
  • Mountain biking
  • Pool table
  • Bicycle tour information
  • Beach nearby
  • Access to nearby health club

Working away

  • Meeting room
  • Computer station
  • Conference space (2045 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Bike shop
  • Bike repair services
  • Electric bike charging stations
  • Bike cleaning
  • Bike storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1971
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Arcade/game room
  • Bicycle parking
  • Full-service spa
  • Hot tub
  • 4 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms. The spa is equipped with Turkish bath/hammam.

Dining

Onsite venue - This buffet restaurant specializes in international cuisine and serves dinner only.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night, up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Area shuttle service is offered for an extra charge

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.
Fee for in-room wireless Internet: EUR 5 per day (rates may vary). Fee for wireless Internet in public areas: EUR 5 per day (rates may vary).
Property Registration Number H-PM-2155

Also known as

Grupotel Orient
Grupotel Orient Hotel
Grupotel Orient Hotel Playa de Palma
Grupotel Orient Playa de Palma
Grupotel Orient Playa De Palma, Majorca
Grupotel Orient Hotel
Grupotel Orient Palma de Mallorca
Grupotel Orient Hotel Palma de Mallorca

Frequently asked questions

Does Grupotel Orient offer free cancellation for a full refund?

Yes, Grupotel Orient does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grupotel Orient?

Yes, there's an indoor pool, an outdoor pool, and a children's pool.

Are pets allowed at Grupotel Orient?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Grupotel Orient?

Sorry, there's no onsite parking at Grupotel Orient.

What are the check-in and check-out times at Grupotel Orient?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Grupotel Orient?

No, this hotel doesn't have a casino, but Mallorca Casino (15-min drive) is nearby.

What is there to do at Grupotel Orient and nearby?

Have fun with onsite activities such as mountain biking, and improve your game on the tennis courts. Indulge in a treatment at the spa and soothe your senses in the hot tub. Grupotel Orient also has an outdoor pool, a sauna, and a Turkish bath, as well as an arcade, a garden, and access to a nearby health club.

Are there restaurants at or near Grupotel Orient?

Yes, there's an onsite restaurant that offers international cuisine.

Does Grupotel Orient have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Grupotel Orient like?

Grupotel Orient is a short 9-minute walk from Playa de Palma and 5 minutes' walk from Hipotels Convention Centre.

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Grupotel Orient Reviews

Reviews

8.4

Very Good

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Very friendly staff and perfect location!
Nele, 3-night trip

8/10 Very good

Wonderful hotel
Ria, 3-night trip

8/10 Very good

Only a one night stay but comfortable & with a pleasant view - always a plus when you want to relax in the evening.
Debra, 1-night trip

8/10 Very good

Beds are very stiff and a little expensive for an all inclusive but the included drinks were good. The food was pretty good! Staff at the front desk was very friendly and the dining area staff were amazing.
2-night trip

10/10 Exceptional

Everything excellent!!
Jairo, 3-night trip

10/10 Exceptional

Excellent
Wayne Anthony, 4-night trip

6/10 Good

The property is ok, but a lot could be improved with the facilities and warmness of staff. Had to pay cash for a towel deposit which was unexpected and didn't have any.
Jessica, 2-night trip

8/10 Very good

💪
Siegfried, 3-night trip

8/10 Very good

War okay
Andre, 2-night trip

4/10 Fair

i was alone. the hotel gave me a very small room, the wifi did not work and the air conditioning made loud noise from outside. in the morningat 8 AM the cleaning women were very loud, they screamed in front of my door, the buckets clattered. the rooms are very keen of hearing.
Marco, 1-night trip

8/10 Very good

Grupotel Orient in Mallorca advertises itself as a four-star establishment, but in reality, it is more akin to a good three-star hotel. While it was clean, the facilities have clearly aged and no longer meet the standards one would expect from a four-star property. The hotel staff were quite authoritarian, creating the impression that they were looking for any opportunity to impose rules, which negatively affected the overall experience. Another downside was the air conditioning system, which could not be adjusted to the desired temperature but was instead set according to the hotel's preference. Additionally, the pool and sun loungers were insufficient for the size of the hotel, which has seven floors. Even at the pool's opening time at 10 a.m., there was already a queue for sun loungers. On the positive side, the hotel is well-located, just a 15-minute walk from the beach. The beach itself was a true oasis of relaxation, with a beautiful sea that made the effort worthwhile. In conclusion, the hotel does not live up to its four-star rating, and the overall experience was mixed, with both positive and negative aspects.
Ramona, 8-night trip

6/10 Good

The restaurant and staff and choice of food was beyond my expectations, i would definitely rate that a 4 star. The spar facilities also fab! Hotel rooms i would rate a 3* as certain things are in need of an upgrade. Their was alot of noise all throughout the nights, "lots of knocking on doors, there was no consideration towards the other guests at all"! When notified reception, it was delt with very well however it's a constant turnover so the same problem with a different room, had minimal sleep over 2 of the nights. It was mentioned from a female member of reception staff that, we try and put all the old together on the same floor, "so what about young families with small children "do you also have a seperate floor for them"! Nobody likes to be put in a box only for you to accommodate the customer's you find matter the most!
Sylvia, 3-night trip

10/10 Exceptional

Jan, 1-night trip

10/10 Exceptional

El personal atento y muy amable y empático. Instalaciones muy limpias.
Yolanda, 2-night trip

6/10 Good

ulf, 11-night trip

10/10 Exceptional

Nos ha gustado mucho,volveremos
Guillermo, 2-night trip

8/10 Very good

Ayse Melike, 5-night trip

8/10 Very good

Muy cerca de playa
Lety, 2-night trip

6/10 Good

Bonjour séjour agréable par la météo mais il manque des informations en Français pour le dîner pour les excursions et surtout pour le manque de savoir vivre des Allemand ( bcp de bruit dans les couloirs a leur retour de sorties mais également à la piscine dommage je retournerais à Palma mais pas dans cet hôtel…
Florence, 7-night trip

6/10 Good

Grégory, 3-night trip

8/10 Very good

Daniel, 3-night trip

8/10 Very good

Jose antonio, 1-night trip

10/10 Exceptional

Tim, 2-night trip

10/10 Exceptional

Me encantó el hotel y la atención por parte del personal 10 de 10 me volvería a quedar aquí si vuelvo a palma
Karla Patricia, 3-night trip

10/10 Exceptional

Sebastian, 2-night trip