2/10 欠佳
2024年11月22日
Beware stay at your own risk
Upon arrival the lobby door was locked at 5:30pm. I waited 15 minutes outside in the cold before someone finally arrived. The person who arrived didn’t look liked he even worked at the hotel, which was alarming. After checking in, l was charged an additional $60. So l asked what the charge was for, l was told it’s a fee they charge for damages & will be refunded after l check out ok Alarming. Once l arrived to my room after a 4 hour drive, my tv didn’t work. I called down to the front desk & the same gentleman hung up in my face. I called back again & he said he will fix it. I waited 30 minutes before he arrived to my room. His excuse was they are extremely busy tonight, huh. I proceeded to the bathroom & notice the shower with dirty. I called hotels.com to report all of my issues & they were no help as well. No refund was issued after just checking in. The hotel is not in a safe area. The pictures are very deceiving online. Loud music, doors slamming, loitering outside all night. I noticed prostitution going on in several rooms. Don’t waste your time booking here. Far from family friendly experience.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
